Service Account Assistant

Alphabe Insight IncRochester, NY
20h$47,000 - $52,000

About The Position

We are seeking a detail-oriented and proactive Service Account Assistant to support our account services team. This role plays a key part in maintaining strong client relationships, coordinating account activities, and ensuring seamless communication between internal teams and clients. The ideal candidate is organized, professional, and motivated to grow within a dynamic business environment.

Requirements

  • Strong organizational and time-management skills
  • Excellent written and verbal communication abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Professional demeanor with strong attention to detail
  • Team-oriented mindset with a proactive and reliable approach
  • Willingness to learn and grow within the company

Responsibilities

  • Assist in managing and supporting client accounts on a daily basis
  • Coordinate schedules, documentation, and account-related tasks
  • Serve as a point of contact for internal teams to ensure timely execution of services
  • Maintain accurate records, reports, and account updates
  • Support account managers with administrative and operational duties
  • Ensure a high level of professionalism and service quality in all interactions

Benefits

  • Competitive salary ($47,000 – $52,000)
  • Clear growth opportunities and career advancement paths
  • Supportive and professional work environment
  • Ongoing training and skill development
  • Stable, full-time position with long-term potential
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