Service Account Assistant

Alphabe Insight Inc-posted about 5 hours ago

$51,000 - $55,000/Yr

Full-time • Entry Level

Boston, MA

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The Service Account Assistant works closely with account managers to support daily operations, manage client-related tasks, and help ensure service delivery aligns with company standards. This position requires strong organizational skills, clear communication, and a proactive mindset.

Assist account managers with day-to-day client support and coordination
Maintain accurate records, documentation, and account updates
Communicate professionally with clients regarding service-related inquiries
Support internal teams to ensure timely and efficient service delivery
Monitor timelines, follow up on pending items, and help resolve issues
Contribute to continuous improvement of account processes and workflows

Strong organizational and time-management abilities
Excellent written and verbal communication skills
High attention to detail and problem-solving mindset
Ability to work effectively in a team-oriented environment
Proficiency with basic office tools and systems
Professional attitude with a client-service focus

Competitive salary ($51,000 – $55,000)
Opportunities for professional growth and career advancement
Supportive and collaborative work environment
Ongoing skill development and training
Stable full-time position within a growing company

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