Server

Lettuce Entertain You Enterprises • Chicago, IL

339d

About The Position

Beatrix is a neighborhood coffeehouse, restaurant and meeting place highlighting comfort food dishes, vegetarian choices and healthy-meets-delicious specials. The beverage program features fresh-squeezed juice cocktails, local craft beers and all-American wines. The coffee bar showcases house blends from Beatrix Coffee Roasters, barista-created lattes, Bulletproof Coffee, Nitro and signature cookies and in-house pastry favorites. Servers are responsible for exceeding guests' expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.

Requirements

• Ability to multitask in a busy environment
• Strong communication skills
• Ability to work flexible hours, including weekends
• Ability to lift and move items up to 50 pounds
• Ability to stand and walk for an entire shift

Responsibilities

• Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Safely and effectively transport food or beverages to a table of three in a single trip
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
• Ensure the overall guest experience exceeds expectations and anticipate guests' needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed

Benefits

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed