Server

TGI Friday's-posted about 1 year ago

Full-time • Entry Level

Tampa, FL

Food Services and Drinking Places

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The TGI Fridays Server is responsible for providing exceptional service to guests, ensuring a memorable dining experience through personalized interactions and attention to detail. This role requires knowledge of the menu, the ability to upsell items, and a commitment to maintaining high service standards while effectively managing guest expectations.

Greets Guests with a genuine smile and builds rapport.
Identifies guest preferences through visual and verbal cues to customize service.
Takes food and beverage orders promptly and accurately.
Ensures timely service of food and beverages to guests.
Checks on guests frequently and provides silent service as needed.
Learns the TGI Fridays menu and recommends items to guests.
Verifies the age of guests ordering alcoholic beverages who appear to be 40 years old or younger.
Follows all TGI Fridays Service Style Standards.
Accurately inputs orders into the POS system while engaging with guests.
Practices conversational ordering by mentioning current promotions.

Must be able to deliver plates and food and clear tables.
Must be able to lift up to 30 lbs.
Must be able to hear well in loud environments.
Must maintain a neat appearance in company-approved uniform.
Must operate the P.O.S. system and handle transactions accurately.
Must handle guest complaints calmly and notify a manager when necessary.
Must communicate effectively with hearing and sight-impaired guests.
Must be able to stand and walk for the entire shift.
Must be able to reach, bend, stoop, and wipe counters/tables.

Experience in a similar role in the hospitality industry.
Knowledge of food and beverage pairings.
Ability to work in a fast-paced environment.

Flexible scheduling options.
Employee discounts on meals.
Opportunities for career advancement.

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