Server

IHOP Del Rio-posted about 1 year ago

Full-time

Onsite • Del Rio, TX

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The Server position at IHOP Del Rio involves providing excellent customer service to guests in a fast-paced dining environment. The role focuses on greeting guests, taking orders, serving food, and ensuring a pleasant dining experience while adhering to IHOP's standards and operational procedures.

Greet guests warmly and promptly upon arrival.
Provide menus and inform guests of specials and promotions.
Assist guests with menu selections, accommodating dietary restrictions or preferences.
Take accurate food and beverage orders using IHOP's standard procedures.
Serve orders efficiently and ensure the quality of food and presentation meet IHOP standards.
Handle guest complaints or concerns professionally and seek manager assistance when necessary.
Prepare and set up tables, ensuring cleanliness and readiness for guests.
Maintain cleanliness of dining areas, workstations, and restrooms during shifts.
Process guest payments accurately and promptly using the point-of-sale system.
Restock server supplies and communicate inventory needs to management.
Follow safety and sanitation guidelines to ensure compliance with health regulations.
Work closely with kitchen staff to ensure timely and accurate food delivery.
Assist other servers and team members as needed, including hosting or bussing tables during busy periods.
Communicate effectively with shift managers and coworkers to maintain a smooth workflow.

Strong verbal communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Customer-service oriented with a positive attitude.
Basic math skills for processing payments.
Physical ability to stand, walk, and carry trays for extended periods.

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