Server

$22,880 - $52,000/Yr

The Melting Pot of Downers Grove - Downers Grove, IL

Part-time,Full-time - Entry Level

Onsite - Downers Grove, IL

About the position

The server is responsible for providing an exceptional dining experience, referred to as the Perfect Night Out, to every guest. This role emphasizes positive guest relations, adherence to company standards, and teamwork, ensuring that every aspect of service meets high hospitality expectations.

Responsibilities

• Promote and maintain positive guest relations.
• Adhere to and maintain company policies and standards.
• Suggestively sell wine and food products.
• Follow all service sequences and deliver the Perfect Night Out experience.
• Establish professional, hospitable rapport with each guest.
• Comply with local alcoholic beverage laws.
• Comply with appearance and grooming standards.
• Account for every product served.
• Be aware of cost of supplies and proper handling procedures.
• Exceed guest expectations to make their evening special.
• Perform opening, running, and closing side work assignments.
• Act as a team member and abide by the 'entire floor is your station' rule.
• Attend and participate in ongoing training sessions and shift meetings.

Requirements

• Experience in serving or hospitality roles is preferred.
• Ability to work evenings and weekends as needed.
• Strong communication and interpersonal skills.

Benefits

• Employee discount