Server

NexDine-posted 2 months ago
Entry Level
Overland Park, KS
251-500 employees
Food Services and Drinking Places
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The Server/Guest Experience Ambassador reports to the Director of Dining Services and is responsible for providing a best-in-class dining experience to the residents, colleagues, and guests we serve by ensuring all are provided with exemplary service.

  • Cascade a spirit of Hospitality in all dealings with residents, colleagues and guests.
  • Leads service of food or beverages to residents and prepares or serve specialty diets and dishes as required.
  • Engages with residents to obtain desired orders for food or beverages while possessing the ability to fully articulate the daily menu offerings.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Ensure residents are satisfied with all aspects of service. Communicate with direct supervisor on any customer service issues.
  • Check residents diets, likes & dislikes to ensure that such requirements are satisfied.
  • Assist with set-up/breakdown of all scheduled meal periods.
  • Stock service areas with supplies such as coffee, food, tableware, and linens as needed.
  • Perform cleaning duties as assigned, including but not limited to, sweeping and mopping floors, tidying up service station, clearing tables and taking out trash.
  • May wash pots, pans, dishes, utensils, or other cooking equipment.
  • May assist in supporting culinary staff at numerous stations as directed.
  • Provide excellent customer service to include being attentive, approachable, greeting and thanking customers.
  • May perform other duties and responsibilities as assigned.
  • High school diploma or equivalent
  • Previous experience in food service
  • Previous customer service experience
  • Health, dental and vision insurance
  • Flexible Spending Accounts
  • Company-paid life insurance
  • Various voluntary programs and insurances
  • 401(k) savings plan
  • Paid vacation, holiday, and sick time
  • Employee Assistance Program (EAP)
  • Various perks
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