Server

Areas USA, IncSaint Paul, MN
5h$16

About The Position

To create a positive guest experience in a professional, friendly, helpful, and timely manner resulting in the highest level of guest satisfaction while serving their food.

Requirements

  • At least one year experience as a server in a full-service restaurant.
  • Excellent guest service skills.
  • Verbal and written English language are essential. Able to read, speak and understand the English language in order to communicate with guests and take orders.
  • Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
  • Food handler or liquor permits as required by law.
  • Brand certification as required.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check.
  • Basic knowledge of food and beverage preparation and service of alcoholic beverages.
  • Be able to communicate effectively with guests.

Responsibilities

  • Greet all the guests and escort them to their table.
  • Follow the Guest Program’s steps of service including the presentation of food and drink menus, making recommendations, and answering questions regarding beverages.
  • Accurately take food and beverage orders from guests and enter them in the point-of- sale system.
  • Prepare dishes for service, to include ladling soup, cutting portions of pie and desserts and brewing coffee before serving to the guest.
  • Deliver food and beverages from kitchen and bar to guests in a timely matter.
  • Perform side work at the start and end of each shift as required by service station assignment.
  • Maintain clean service areas.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Prepare final bill, present check to guest, accept payment, process credit card charges or make change if necessary.
  • Clear all dishes away from the table and ensure guest makes payment.
  • Sweep, mop floors and re-stock items in the restaurant and wipe down assigned workstations.
  • Be ready and willing to assist fellow servers as situations arise.
  • Assist Utility Associate by disposing food leftovers from dishes to the garbage containers.
  • Thank guests for their visit and invite them to return.
  • Other duties as assigned.

Benefits

  • We offer full-time eligible employees affordable medical insurance, dental and vision benefits, along with a variety of voluntary insurance options.
  • Our benefits package includes company-sponsored life insurance, a free employee assistance program, competitive paid time off, company holidays, and a 401k retirement plan with company match.
  • Plus, enjoy access to discount programs for travel and entertainment and a location meal program.
  • In addition, this position is eligible for overtime and overnight differentials.
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