SERVER

Margaritaville Resort Casino•Bossier City, LA

9h•Onsite

About The Position

PENN Entertainment is an exciting entertainment industry company that values talent, fun, and career growth. They are the leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino®. The company is committed to values like diversity and sustainability for its community, team members, vendors, and the planet.

Requirements

Sanitation Certified
TiPS Training
Ability to communicate in a clear and concise manner.
Ability to calculate figures, amounts, discounts, and percentages and apply to practical situations.
Ability to apply commonsense understanding to carry out written or oral instructions.
Ability to deal with problems with multiple variables.
Ability to obtain the appropriate work authorization per local, state, federal, and gaming regulations.

Nice To Haves

Previous experience in a casual mid-level dining/Buffet environment and/or Casino food and beverage buffet facility preferred.

Responsibilities

Assists host in seating guests whenever possible.
Greets guests in a genuine, sincere, and personal way. informs guests of Buffet layout and selections.
Retrieves guests drinks in a quick and timely manner.
When necessary, removes guests plateware and deposits in nearest side station.
During course of guests stay, refills drinks before drink is half empty.
Provides hand wipes as necessary for all guests eating shellfish.
Assists other servers in section to provide a team/swarm service environment.
Attends required Quality & Training classes from HR or Training Department.
Anticipates our guests needs as well as our internal guests.
Attends all meetings and pre-shift meetings as scheduled by Outlet Manager.
Designs and modifies as necessary Standard Operating Procedures for outlet with Director approval.
Provides harmonious working environment while being sensitive to the needs of the employees and the guests.
interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery.
Completes related job duties assigned by Outlet Manager.
Ensures that outlet is maintained and clean during all periods of operation.