Server - Watermill Kitchen + Bar (PT)
About The Position
Join our team of passionate hospitality professionals at the new Watermill Kitchen & Bar, n estled in the heart of the vibrant Iowa River Landing district. A culinary haven awaits its next leader – to help introduce a harmonious fusion of elevated Midwestern cuisine and fresh, local ingredients. As a captivating addition to the renowned Hyatt Regency Coralville, Watermill Kitchen + Bar beckons with its inventive culinary offerings, meticulously curated beverage selection, and an ambiance that redefines modern dining. Purpose of the Position\: Service of food and/or beverage to our guests at the new Watermill Kitchen & Bar, to include the order taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely, and professional manner resulting in a very high level of guest satisfaction. Perks of the Property\: We offer the following a wide array of benefits, including, but not limited to\: Matching 401k & Profit Sharing Options Bonus Plan Insurance benefits after 30 days of full-time employment Emphasis on healthy culture and work/life balance Multitude of associate discounts for Hyatt and Marcus Hotels & Resorts properties Free Marcus Theaters movie tickets Free & Discounted Meals/Starbucks Free Parking
Requirements
- Ability to read, write, and speak the English language sufficient to understand menus, special promotions, record orders, communicates with guests to explain and record orders.
- Ability to remember, recite, and promote the variety of menu items.
- Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.
- Ability to operate a keyboard and learn Point of Sales procedures to pre-check orders and close out the check.
- Prior food and beverage experience required.
- Ability to maintain appropriate uniform guidelines.
- Ability to learn wine varieties, vintage and labels.
- Ability to learn 5 tiers of liquor, cordials, and appropriate glassware.
- Ability to maintain standards of service, cycle of service and all departmental standards.
- Knowledge of proper etiquette.
Nice To Haves
- Prior hospitality experience preferred.
Responsibilities
- Checks station before, during, and after shift for proper set-up and cleanliness.
- Greets the guests in a friendly and courteous manner and explains any specials and/or restaurant promotions for guest awareness, discusses water choices - bottled or tap.
- Records the details of the order from the guests, repeating the order to the guest to check for accuracy.
- Up sells with each opportunity.
- Inputs the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed using course buttons as needed.
- Retrieves orders, ensuring all items are to specifications.
- Abides by all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages.
- Remove table crumbs and silver as used.
- Replaces napkin if guest exits from table.
- Replenishes beverages as necessary and checks with guests for overall satisfaction.
- Presents dessert menu and markets and serves upon request any dessert items or specialty coffees.
- Presents the check to guests promptly.
- Collect payment for check, always thank guest and invite them to return.
- Performs all assigned side work to include replenishing condiments and restocking service areas.
- Performs any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
- Folds napkins at the beginning and end of shift.
- Stock all areas with ice and linen at beginning and end of shift.
- Transport spoiled linens at the end of the shift.
- Assist host(ess) when needed in regards to greeting guest, taking and retrieving coats and answering telephones.
- Polish glassware and silverware.
- Restock wines at end of shift.
- Maintain cleanliness, sanitation, and personal hygiene.
- Perform other duties as assigned.
Benefits
- Matching 401k & Profit Sharing Options
- Bonus Plan
- Insurance benefits after 30 days of full-time employment
- Emphasis on healthy culture and work/life balance
- Multitude of associate discounts for Hyatt and Marcus Hotels & Resorts properties
- Free Marcus Theaters movie tickets
- Free & Discounted Meals/Starbucks
- Free Parking
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
