Server, Sweeney's on Boylston at The Lenox

Lenox Hotel • Boston, MA

11d

About The Position

A warm smile says welcome home. Since 1900, The Lenox has been a beloved Back Bay landmark—an independent hotel known for its character, creativity, and genuine hospitality. We empower our team to surprise and delight guests in thoughtful, memorable ways. For many travelers, The Lenox becomes their home in Boston, and our team is at the heart of that experience.

Our servers do more than take orders — they help set the tone. We’re looking for people who enjoy creating a welcoming, easygoing environment where guests can relax, enjoy great food and drinks, and feel well taken care of. If you love food, enjoy chatting with a wide range of guests, and like working as part of a supportive, energetic team, you’ll fit right in. This is a great opportunity to be part of something special in a place with real history and character.

The Lenox is home to three distinct restaurant outlets, and banquet and meeting space:

Sweeney’s on Boylston. A lively neighborhood favorite serving authentic Irish classics and Lenox staples. Always spirited, always welcoming.

The Irving at The Lenox. An intimate lobby cocktail bar with turn‑of‑the‑century charm, known for beautifully crafted cocktails and a sense of intrigue.

Willow & Ivy. Led by Executive Chef Daniel Kenney, Willow & Ivy offers a fresh, refined take on New England–inspired American cuisine in a reimagined, inviting space.

Requirements

• At least one year of experience as a server or bartender (restaurant or hotel)
• A solid understanding of food, wine, beer, and cocktails
• Strong people skills and a natural, respectful way with guests
• Comfort working in a fast-paced environment
• Basic math skills and attention to detail
• Availability to work evenings, weekends, and holidays

Nice To Haves

• Experience with Toast or similar POS systems is a plus
• Banquet or catering experience is a bonus
• Multilingual skills are a plus

Responsibilities

• Welcome guests and help set the vibe for a great dining experience
• Talk comfortably about menu items, specials, and drink pairings
• Take accurate orders and deliver attentive, friendly service
• Keep service areas, tables, and stations clean and organized
• Complete opening and closing side work
• Serve alcohol responsibly and follow all safety guidelines
• Handle cash and POS transactions accurately
• Jump in to help teammates and handle guest requests with a positive attitude

Benefits

• Affordable medical, dental insurance
• Short and Long-term disability, AD&D
• 401k plan with generous company match
• Paid vacation, holiday, and paid sick time
• Free meals
• Discounted parking available

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees