Server - Denny's Restaurants

Denny's Career•Colonial Heights, VA

About The Position

As a Front of House (FOH) Server at Denny’s, you play a key role in creating a positive dining experience for every guest. From greeting and guiding guests through the menu to recommending specials and inviting them to join our Rewards Program, your focus is on attentive service, accuracy, and guest satisfaction. This position combines hospitality with sales skills, ensuring guests feel welcome while enjoying the best value from their visit.

Requirements

Experience as a Server, Waiter, Waitress, FOH Staff, or in customer service preferred
Strong communication skills and attention to detail
Ability to multitask in a fast-paced environment
Confidence in upselling, menu recommendations, and guest engagement
Basic math and cash-handling skills
Must be 18+
Flexible availability — nights, weekends, holidays

Responsibilities

Welcome guests and provide attentive service throughout their visit
Take orders accurately and relay them clearly to the kitchen
Deliver food and beverages promptly and correctly
Use upselling skills to recommend specials, combos, and popular menu items
Ask guiding questions to help guests make selections (e.g., “Would you like to add a side or upgrade to a combo?”)
Offer confident menu recommendations based on guest preferences
Invite guests to join the Denny’s Rewards Program , explaining benefits such as exclusive offers, birthday treats, and earning points toward free meals
Maintain a clean, organized dining room
Process payments efficiently (cash, card, digital)
Work collaboratively with FOH and BOH team members to ensure smooth service