Server
About The Position
The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience. Reports To: Restaurant Manager, Dining Room Captain(s) Supervisory Responsibilities: None Job Knowledge, Core Competencies, and Expectations Excellent interpersonal and customer service skills. Well-organized with ability to take and place food and beverage orders accurately. Ability to operate point-of-sale systems. Maintains high level of member contact throughout service; learns members’ names and preferences. Demonstrates exceptional wine and spirits knowledge
Requirements
- Must be at least sixteen years old.
- Must be at least twenty-one years old and Alcoholic Beverage Certification to serve alcoholic beverages.
- Previous experience as a server preferred.
- Must successfully complete restaurant’s training course.
- Prolonged periods of standing and walking.
- Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
Responsibilities
- Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
- Distributes menus and presents the daily specials, answers questions regarding the menu.
- Informs kitchen of special instructions, dietary restrictions, etc.
- Delivers food, beverages, condiments, and other requested items to customers.
- Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
- Collects plates and clears the table as customers finish their meals.
- Verifies member billing details and closes out tickets in the Point-of-Sale system.
- Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
- Performs other related duties as assigned by the Dining Room Captain, Restaurant Manager, or (Assistant) General Manager
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
