Server

Grand Canyon University•Phoenix, AZ

1d•Onsite

About The Position

Grand Canyon University! One of Arizona’s leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University. Do you pride yourself on the ability to provide dining guests with a high-quality dining experience? Grand Canyon University is seeking servers for our two state of the art restaurants Havoc House and Canyon 49. Primary Responsibilities /Accountabilities/ Essential Functions: Welcome and greet guests. Inform guests of specials and menu changes. Make recommendations you genuinely feel your guests will enjoy. Up-sell food and beverage items using suggestive selling techniques. Answer questions regarding regions where food products come from how food is prepared. Answer questions regarding wine list. Answer questions about food, beverages and other clubhouse functions and services. Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks. Staying updated on current menu choices, specialties, and menu deviations, knowing if the kitchen staff is running out of any items…etc. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. Take food and beverage orders from guests, enter orders in POS system which relays orders to kitchen and bar. Properly open and pour wine at the tableside. Prepare final bill, present check to guest, accept payment, process credit card charges, or make change. Perform side work at the start and end of each shift as required by service station assignment. Maintain clean service areas. Performing basic cleaning tasks as needed or directed by supervisor. Other duties as assigned. Equipment Used and Responsibility Basic knowledge of food presentation, preparation, and handling. Adhere to grooming and appearance standards consistently. Understands and can communicate products and services available at the clubhouse. Possess basic math skills and have the ability to handle money and operate a POS system. Ability to demonstrate passion for providing exceptional customer service through every guest interaction to create repeat guest visits. Demonstrates ability to go above and beyond to meet guest expectations. Provides a professional image at all times through appearance and dress. Able to work well independently with little supervision. Ability to learn the structure and function of all clubhouse and golf course. Ability to learn and follow all safety, emergency, and accident prevention procedures. Ability to follow all OSHA and food handling procedures. Able to use fire extinguishers and any other emergency equipment needed to ensure personal and guest safety. Supervisory Responsibilities None Experience/ Education High school diploma or GED equivalent Minimum of 6 months’ experience as server. Must be able to obtain Maricopa Food Handler’s Card before employment. Must be able to have flexible schedule, early mornings, weekends, and holidays if needed. Must successfully pass a background check. Physical Requirements: Sitting: 0-1 hours a day Standing: 5-6 hours a day Walking: 5-7 hours a day Lifting: Occasionally Carrying: Frequently Pushing: Frequently Bending: Frequently Squatting: Occasionally Kneeling: Occasionally Climbing: Rarely Reaching: Frequently Grasping: Frequently Fine Eye to Hand Coordination: Continuously Driving: Rarely Work Environment: Office building on site. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust. #INDLOPESUP GCU's Christian worldview has shaped the university's mission and growth for more than 65 years. As a Christ-centered higher education institution, GCU integrates faith, learning and work to connect the GCU community with distinct Christian principles and strong central values. The University values diversity among its students, faculty and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans. At GCU, working professionals may find their purpose in ways marked by compassion, service, integrity and concern for the common good. Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check. For assistance with your job application please use our External Candidate Job Application Guide. All staff and faculty candidates will be asked to review GCU’s Staff or Faculty expectations as part of the application process. If you’re looking for jobs in admissions/enrollment, accounting, curriculum development, financial aid, human resources, information technology, marketing or other student service-related jobs at Grand Canyon Education, Inc. Visit our partner’s site at jobs.gce.com for more information.

Requirements

High school diploma or GED equivalent
Minimum of 6 months’ experience as server.
Must be able to obtain Maricopa Food Handler’s Card before employment.
Must be able to have flexible schedule, early mornings, weekends, and holidays if needed.
Must successfully pass a background check.
Basic knowledge of food presentation, preparation, and handling.
Adhere to grooming and appearance standards consistently.
Understands and can communicate products and services available at the clubhouse.
Possess basic math skills and have the ability to handle money and operate a POS system.
Ability to demonstrate passion for providing exceptional customer service through every guest interaction to create repeat guest visits.
Demonstrates ability to go above and beyond to meet guest expectations.
Provides a professional image at all times through appearance and dress.
Able to work well independently with little supervision.
Ability to learn the structure and function of all clubhouse and golf course.
Ability to learn and follow all safety, emergency, and accident prevention procedures.
Ability to follow all OSHA and food handling procedures.
Able to use fire extinguishers and any other emergency equipment needed to ensure personal and guest safety.

Responsibilities

Welcome and greet guests.
Inform guests of specials and menu changes.
Make recommendations you genuinely feel your guests will enjoy.
Up-sell food and beverage items using suggestive selling techniques.
Answer questions regarding regions where food products come from how food is prepared.
Answer questions regarding wine list.
Answer questions about food, beverages and other clubhouse functions and services.
Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
Staying updated on current menu choices, specialties, and menu deviations, knowing if the kitchen staff is running out of any items…etc.
Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
Take food and beverage orders from guests, enter orders in POS system which relays orders to kitchen and bar.
Properly open and pour wine at the tableside.
Prepare final bill, present check to guest, accept payment, process credit card charges, or make change.
Perform side work at the start and end of each shift as required by service station assignment.
Maintain clean service areas.
Performing basic cleaning tasks as needed or directed by supervisor.
Other duties as assigned.