Server

Mainsail Lodging & DevelopmentMacon, GA
48dOnsite

About The Position

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. Servers will be responsible for the dining experience to include greeting the guests, serving the guest in a gracious and professional manner that represents the highest of standards to ensure exceptional service to all guests that is consistent and continually in accordance with the Autograph Collection standards under the franchise of Mainsail. 📍 In the Heart of Macon – Server At Hotel Forty Five, located in the vibrant downtown of Macon, the Restaurant Server plays an essential role in creating exceptional dining experiences for every guest. From the moment guests are seated to the final farewell, this position ensures warm, attentive, and knowledgeable service across all dining outlets. The ideal candidate is passionate about hospitality, with a solid understanding of service flow and a genuine enthusiasm for engaging with guests. Familiarity with wine, spirits, and Micros POS is preferred. While prior bar or craft cocktail experience is a plus, it is not required. Servers at Hotel Forty Five focus on delivering consistent, high‑quality service, anticipating guest needs, and contributing to memorable dining moments that encourage return visits. This role is perfect for someone who thrives in a fast‑paced, guest‑facing environment and is excited to be part of the energy and charm that define Macon’s boutique hospitality scene.

Requirements

  • High school diploma, equivalent, or higher
  • Previous experience in hospitality, preferably as a server
  • Excellent customer service skills
  • Excellent communication skills, both verbal and written
  • Ability to use technology, e.g., tablets, iPads, computers, and POS system
  • Beverage knowledge, including wine and liquor
  • Ability to work on a team with members of the Front of House staff
  • Proven experience in describing dishes and beverages to guests
  • Ability to handle station, and work in a clean, organized, and efficient manner
  • A sense of ownership in everything that you do
  • Ability to sit or stand for extended periods of time
  • Ability to bend
  • Ability to lift, pull 50 lbs
  • Ability to communicate clearly
  • Ability to work long hours as needed
  • Make sound judgments quickly
  • Work on multiple tasks, making appropriate progress towards deadlines
  • Able to work independently, take direction, and provide direction to others
  • Manage differing personalities within the property, the resort, and the community
  • Maintain the highest degree of confidentiality
  • Ability to work effectively in stressful, high pressure situations
  • Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Nice To Haves

  • Familiarity with wine, spirits, and Micros POS is preferred.
  • prior bar or craft cocktail experience

Responsibilities

  • Serve guest in an efficient and courteous manner following the proper steps of service
  • Set up tables with items needed for service (i.e. flatware, drinkware, condiments, linens, etc.
  • Maintain knowledge of current menu items, including ingredients, preparation, accompaniments, and sauces
  • Bus tables quickly and quietly, ensuring table is thoroughly cleaned
  • Upsell menu items to guests, as well as pairing wine with the meal
  • Ensure guest tables are properly set up during meal period, making sure appropriate flatware and drinkware is placed
  • Participate in daily cleaning of dining room and service stations
  • Attend monthly department meetings and daily standups
  • Follow cash handling procedures, and be able to explain shortages and overages
  • Other necessary duties as reasonably assigned

Benefits

  • Medical, Dental & Vision
  • HSA & Flexible Spending Account
  • Basic Life & Disability Plan
  • 401(k) Retirement Plan
  • Paid Time Off & Volunteer Time Off
  • Holiday Pay & Bereavement Leave
  • Growth & Development Opportunities
  • Tuition Reimbursement
  • Employee Assistance Program
  • Travel Discounts for hotel team members through Marriott Explore Program
  • FREE meal (full-service hotel team members only)

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

251-500 employees

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