Server (AM shift)

Proper Hospitality LLC•Miami Beach, FL

About The Position

The Server is responsible for providing excellent food and beverage service to guests in a timely, professional, and friendly manner. You will take orders, deliver meals, and ensure a memorable dining experience for all patrons. The Server will also maintain a clean and organized dining area, assist in food and beverage delivery, and work collaboratively with kitchen and bar staff to ensure efficient service and a positive guest experience.

Requirements

High school diploma or equivalentrequired.
Previousexperience in a food service or hospitality role is preferred.
Knowledge of food and beverage offerings, including menu items, ingredients, and preparation methods.
Strong communicationskills with the ability to engage guests and handle multiple tasks.
Ability to work efficiently in a fast-paced environment whilemaintaininga high levelof service.
Excellent organizational skills and attention to detail, particularly in managing orders and guest needs.
Strong teamwork abilities and a positive, customer-focused attitude.
Ability to remember guest preferences and handle special requests.
Ability to stand and move around the restaurant for extended periods.
Ability to carry trays, plates, and drinks, with the ability tolift upto 25 pounds.
Ability to work in a high-energy, fast-paced environment, particularly during peak service hours.
Occasional bending, reaching, and stooping to restock supplies or retrieve items.

Nice To Haves

Certification in food safety or hospitality services (e.g.,ServSafe) is aplus, butnotrequired.

Responsibilities

Greet guests warmly and professionally, offering menus and explaining specials or promotions.
Takeaccuratefood and beverage orders, ensuring all guest preferences and dietary needs are noted.
Serve food and beveragesin a timely manner, ensuring accuracy, presentation, and quality.
Offer menu recommendations and answer questions about food items, ingredients, and preparation methods.
Ensure all orders are delivered to the correct table, and any changes or adjustments are made quickly.
Create a welcoming and friendly atmosphere by engaging with guests throughout their meal, ensuring their needs are met promptly and courteously.
Respond to guest inquiriesregardingthe menu, restaurant policies, and hotel services.
Upsell food and beverage items, including daily specials or featured menu items, to enhance the guest experience and increase sales.
Monitor guest satisfaction and ensure that all issues or complaints are handled swiftly and professionally, escalating to management when necessary.
Provide guests withaccuratebilling information and handle payments accurately.
Maintain a clean, organized, and welcoming dining area, including resetting tables, clearing dishes, and preparing tables for new guests.
Ensure the dining room is stocked with necessary utensils, napkins, condiments, and beverages.
Collaborate with other staff members tomaintainan efficient workflow in the restaurant.
Adhere to all health and safety standards, ensuring cleanliness and sanitation at all times.
Work closely with kitchen and bar staff to ensure smooth and efficient service throughout the shift.
Assistwith pre-service tasks, including setting up the dining area and restocking supplies.
Assistin training new servers by sharing knowledge of restaurant procedures, guest service expectations, and food & beverage offerings.
Support other team members as needed to ensure a seamless guest experience.
Process payments for food and beverage orders, ensuring accuracy andtimelytransactions.
Handle cash, credit card payments, and tips, following proper cash handling procedures.
Ensure guest bills areaccurateand provide clear explanations if needed.