Server

Shrimp Basket Holdings LLC • Tuscaloosa, AL

just now • Onsite

About The Position

The Server position at Shrimp Basket is responsible for selling and serving food and drinks in a professional manner. This includes maintaining complete knowledge of the menu, taking and preparing orders for alcoholic and non-alcoholic beverages and food, and using a POS system. Servers are expected to suggestively sell items, refill drinks, handle payments, and interact with customers, management, and co-workers in a friendly and fast manner. The role also involves specific side-work to ensure the cleanliness and smooth operation of the restaurant, such as getting ice, filling cracker baskets, sleeving silverware, making/portioning sauces, cutting lemons, sweeping/mopping, and setting up/breaking down tables and stations. Servers must be able to pass a Responsible Vendor; Service of Alcohol Test with a score of 90% or better, check IDs, and refuse service politely when necessary. They are expected to ensure customer satisfaction, report to work on time in uniform, and adhere to all company policies. The employer utilizes a tip credit system, and employees must be informed of these provisions and declare tips daily.

Requirements

• Customer Focus/Attentiveness.
• Ethical Conduct.
• Initiative.
• Thoroughness.
• Must be of legal age according to State regulations to serve alcohol.
• Basic mathematical, reading and writing skills.
• Must be able to make change.
• Basic computer skills.
• Multi-task oriented.
• Knowledge of workplace safety procedures.
• Must be able to suggestively sell food and beverage items.
• Must have good command of the English language, both oral and written and must be able to communicate with management, fellow employees and customers including asking for clarification on tasks, policies and procedures.
• Must report to work when scheduled and on time with a positive attitude.
• Ability to work varied hours/days as business dictates including holidays.
• Be able to complete ServSafe Food Handler and Responsible Vendor training.
• State applicable health and/or alcohol compliance card.

Responsibilities

• Maintains complete knowledge of Shrimp Basket food and beverage preparation, menu, and LTO’s.
• Takes orders for alcoholic (age 21 and over) and non-alcoholic beverages and food items.
• Prepares orders for alcoholic (age 21 and over) and non-alcoholic beverages.
• Able to use a computer to ring orders into a POS.
• Suggestively sells and serves food and drinks to three to five tables, as determined by management.
• Refills drinks as needed by customers.
• Accepts different types of payment and makes changes (all servers must carry their own bank).
• Interacts with customers, management, and co-workers in a friendly/fast manner.
• Maintains specific side-work (may include the following: get ice for bins, fill cracker baskets, sleeve silverware, make/portion sauces, cut lemons, sweep/mop after closing, set up tables at open, breakdown tables at close, set up the bar, drink and server stations, breakdown soup station), and ensure the total cleanliness and smooth operation of the restaurant.
• Clears and resets tables.
• Must be able to pass Responsible Vendor; Service of Alcohol Test with a score of 90% or better.
• Checks identification of guests to ensure they are of legal age to consume alcoholic beverages.
• Refuse to serve beverages in a polite manner to guests who are not of legal age or to guests that have exceeded their drinking limit.
• Treats customers in a manner to ensure their complete satisfaction.
• Always strive to exceed our customers’ expectations.
• Reports to work on time in a neat and clean uniform.
• Maintains adherence to all Company policies and procedures.
• Other duties as directed by management.
• Reports to required meetings.
• Tips must be declared every day at the end o the shift in the POS system.

Benefits

• Employer utilizes the tip credit.
• The amount of cash wage the employer is paying a tipped employee must be at least $2.13 per hour ($6.98 in Florida).
• The additional amount claimed by the employer as a tip credit, which cannot exceed the difference between the minimum required cash wage and the current minimum wage.
• The tip credit claimed by the employer cannot exceed the amount of tips actually received by the tipped employee.
• All tips received by the tipped employee are to be retained by the employee except for a valid tip pooling arrangement limited to employees who customarily and regularly receive tips.
• The tip credit will not apply to any tipped employee unless the employee has been informed of these tip credit provisions.

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 101-250 employees