Server
About The Position
Cypress Street Pint & Plate is located in the heart of Midtown Atlanta. It is a throwback to when the drinks were always cold, the food was always hot, and the bar staff knew your name. With seventeen beers on tap, forty bottled selections, and a fully stocked selection of wine and spirits, Cypress has become a local favorite neighborhood haunt. The ideal candidate is someone who is a hard worker, a self-starter, maintains a strong work ethic, and possesses the intangibles we are looking for - helpful, kind, fun to be around, and guest-obsessed. Having a great knowledge of beer, liquor, wine, and cocktails is necessary. A minimum of two years of high-volume serving experience is preferred. We work hard, we’re there for one another, and we take care of our guests. We strive every day to provide a fun and safe atmosphere and deliver a phenomenal dining experience for all who walk through our doors. In the simplest of terms, if you’re looking for a great place to work with a great clientele, a high level of consistency, and the support of your peers and management, this is the opportunity for you. Weekends are a Must! $2.13 an hour plus tips
Requirements
- Having a great knowledge of beer, liquor, wine, and cocktails is necessary.
- A minimum of two years of high-volume serving experience is preferred.
- Weekends are a Must!
Responsibilities
- Set dining area for service; condiments, candles, napkins, service plates, and utensils, per restaurant standards.
- Follow sanitation, safety, and the company’s Alcohol Awareness policy.
- Keep an eye on patron intoxication levels and respond appropriately
- Following the 10 Steps of Customer Service.
- Follow first-time guest procedures.
- Greet tables promptly
- Memorize the menu for on-demand recitation and questions about ingredients.
- Answer questions about menu items
- Gracefully suggest/upsell additional menu items, such as cocktails, specials, and desserts.
- Accurately take customer orders and relay them to the kitchen staff.
- Communicate with kitchen staff to ensure timely delivery of food.
- Serve food and drinks to guests in a timely and professional manner
- Check on guests throughout their meal to ensure satisfaction.
- Prebus as needed.
- Handle cash and credit card transactions accurately.
- Follow the company's cash handling policies.
- Close out all checks at the end of every shift
- Maintain a clean and organized dining area, server stations, and drink stations.
- Offer special assistance to patrons with specific needs, such as highchairs for children
- Operate the drink fountain and coffee station.
- Pick up bar orders from designated areas.
- Use the POS system accurately
- Perform side work and side duties as assigned
- Prebus
- Properly open and pour wine at the tableside
- Thank guests for dining with you and invite patrons to return
- Perform daily/weekly/monthly cleaning tasks as needed or directed by the manager.
- Adhere to grooming and appearance standards consistently - follow the Dress Code.
- Promptly address customer service issues and refer to management when necessary
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
