Server - The Monarch Hotel

SBE Restaurant Group LLC•New Orleans, LA

1d•Onsite

About The Position

sbe conceptualizes and develops innovative concepts that invite you to indulge in the extraordinary. As the global leader in “lifestyle hospitality,” we redefine the hospitality experience through innovation and collaboration. We ELEVATE THE EXTRAORDINARY. A pioneering icon in lifestyle hospitality, sbe has become an international brand. As a multiplatform hospitality and nightlife company, we create innovative concepts and award-winning experiences. As incubators and operators, we develop globally acclaimed culinary brands, critically acclaimed restaurants, lounges, and nightclubs. What unites them is a continued commitment to innovation, and service, delivering an unparalleled experience that exceeds the highest of expectations and sets new industry standards. sbe conceptualizes and develops innovative concepts that invite you to INDULGE IN THE EXTRAORDINARY. The Server will provide attentive service to all customers while taking and serving food and beverage orders. Servers are responsible for presenting themselves as a positive reflection of the venue while providing exceptional customer service.

Requirements

Prefer a minimum of two (2) years experience as a Server in a contemporary dining restaurant
Must be at least 21 years of age or older
Must be able to stand or walk a minimum eight (8)-hour shift and work inside assigned bar area in the venue.
Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
Must be able to lift and carry 25-50 pounds.
Must be able to work inside and outside at all times of the year as needed, based upon business volumes.
Must be able to provide documentation that shows you are authorized to work in the United States. Must be twenty-one (21) years of age.
Minimum of two (2) years relevant experience in high-end, service-focused environment. It is the employee's responsibility to secure and maintain the current status of all required certificates, licenses, or registrations when required by local, state, or federal government agencies. ANSI approved Food Handler Card and Responsible Beverage Service certificate recognized by the ABC.

Responsibilities

Ensures a seamless guest experience
Prepares table for service
Acts as the food and cocktail tour guide, making personal recommendations along the way
Possesses thorough knowledge of food and beverage menu to answer all questions from guests
Serves food, wine, and beverages
Oversees all aspects of table service
Delivers all requests from guests in a timely fashion
Maintains, clears, and resets table set ups
Inputs all orders into the POS system accurately
Ensures work area is following the Heath District health codes at all times
Must be able to handle cash quickly and accurately
Keeps all stations stocked by polishing and distributing china, glassware, and silverware
Performs proper cash, comp, and check control procedures
Performs opening, running, and closing side work
Must have an exceptional personality and hospitality driven attitude
Must be polished, professional, friendly, dynamic and able to multitask
Must be a highly organized individual with the ability to handle numerous tasks at a time
Able to take initiative in a VIP driven and guest service focused environment
Ability to work in a fast-paced, high-pressure environment
Has excellent verbal and written communication skills
Maintains a "sense of urgency" attitude for the completion of responsibilities/tasks