Server - Seaworthy

HRI Hospitality•New Orleans, LA

24d•Onsite

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! SUMMARY Seaworthy restaurant, part of The Barnett Hotel, is located in a Creole Cottage that was built in 1832. Seaworthy specializes in local Oysters, Seafood, and Cocktails. The Restaurant Server is responsible for identifying the needs of guests and accommodating to those needs. Serve the guests quickly and efficiently with complete knowledge of the restaurant menu. Maintain station in a clean and orderly manner throughout the shift.

Requirements

Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
Prioritize and organize work assignments, have timely follow up and execution.
Have superb time management skills.
Maintain complete knowledge of all hotel services/features and hours of operation.
Other language, mathematical, and reasoning abilities as outlined below.
Ability to comply with physical demands as outlined below.
Knowledge and understanding of Atelier & Ace Culture & initiatives
Ability to compute basic mathematical calculations.
If applicable, must meet any required minimum age to serve alcohol.
Must be able to maintain a flexible work schedule.
High school diploma required, any college courses in hospitality management or similar is preferred.
Minimum 2 years previous experience working as a server in a similar-sized restaurant.
Ability to understand guests’ service needs & requests.
Ability to acknowledge guests’ requests in a polite manner.
Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).
Ability to apply logical thinking and understanding to carry out written and oral instructions.
Ability to address and solve problems involving guest and operational issues.

Nice To Haves

Additional restaurant experience (host, food runner, bus person, etc.) preferred.
Additional certifications (ServSafe, TiPS, etc.) preferred.

Responsibilities

Warmly greet and acknowledge guests upon arrival.
Follow established Hotel service sequence for consistent food & beverage guest experiences.
Handle payment for guests purchases in compliance with Hotel & PCI and cash handling procedures.
Properly ring guest orders through the POS system (Micros)
Maintain positive guest relations at all times.
Work with a spirit of teamwork.
Communicate needs and ideas to management.
Maintain current and accurate knowledge of the outlet menu.
Follows all safety and sanitation policies.
Upsell items to guests.
Properly check all guests’ identification to ensure legal age compliance.
Perform side work as needed.
Keep server station clean and organized.