Server

Grande Cayman Resort•Myrtle Beach, SC

22d

About The Position

As a Server, you will be responsible for accurately serving customers their food and beverage orders in a quick and courteous manner, processing cash and card transactions, assigned side work, and ultimately ensuring an enjoyable dining experience for our guests.

Requirements

Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
Must be able to communicate clearly and professionally with guests, coworkers and supervisors
Must have positive attitude while performing tasks
Must be able to work in a fast-paced environment, and stand for long periods of time
Passion for providing exceptional service to guests and team members
Proven job reliability, diligence, dedication, and attention to detail
Teamwork and collaboration
Must be able to communicate clearly and professionally with guests, coworkers and supervisors

Responsibilities

Contributes to customer satisfaction by accurately serving customers their food and beverage orders in a quick and courteous manner
Performs opening, mid-shift, closing side work to ensure seamless transitions between shifts
Suggests and up-sells appropriate beverage, cocktail and food items
Acquires a working knowledge of Restaurant Manager POS System in order to ring up orders and process bills
Understands and follows all state laws and company policies for beverage service
Handles difficult situations effectively. Keeps supervisor and host fully informed of all problems, customer dissatisfaction and/or unusual matters of significance
Acquires a working knowledge of property, in-house facilities and local information to respond to customer questions in these areas as required
Provides prompt customer turn-around by assisting with clearing and setting of tables
Other duties as assigned