SUMMARY:To assure the standards that have been determined for the department as outlined in the Standard Operating Procedures are utilized throughout the daily routine. Practice active listening and communication in a timely manner to managers and captains, providing prompt and thorough follow-through. To meet and anticipate guests needs. Maintain fiscal responsibility by reducing waste and working safely. Will be proactive in increasing the customer service scores for the department, measured through comment cards. DUTIES AND RESPONSIBILITIES: Has full knowledge and understanding of the menus. Has a working knowledge of the wine list, and all beverages served: spirits, beers, wines by-the-glass, after dinner drinks, non-alcoholic offerings and coffee & tea options. Understands the operation of the POS system. Respects co-workers and guests alike. Assists co-workers when necessary. Maintain a positive attitude. Meets guests expectations. Support safe work habits and a safe working environment at all times. Other duties and jobs may be assigned as needed by supervisor.
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Career Level
Entry Level
Education Level
High school or GED