Server - High End Dining Concept!

NexDine-posted about 1 month ago
Full-time • Entry Level
Onsite • Louisville, KY
251-500 employees
Food Services and Drinking Places
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The Sever/Guest Experience Ambassador reports to the Director of Dining Services and is responsible for providing a best-in-class dining experience to the residents, colleagues, and guests we serve by ensuring all are provided with exemplary service.

  • Cascade a spirit of Hospitality in all dealings with customers, colleagues and guests.
  • Leads service of food or beverages to residents and prepares or serve specialty diets and dishes as required.
  • Engages with customers to obtain desired orders for food or beverages while possessing the ability to fully articulate the daily menu offerings.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Ensure customers are satisfied with all aspects of service. Communicate with direct supervisor on any customer service issues.
  • Learn customer likes & dislikes to ensure that such requirements are satisfied.
  • Build working knowledge of the Fullcount POS system
  • Assist with set-up/breakdown of all scheduled meal periods.
  • Stock service areas with supplies such as coffee, food, tableware, and linens as needed.
  • Perform cleaning duties as assigned, including but not limited to, sweeping and mopping floors, tidying up service station, clearing tables and taking out trash.
  • May wash pots, pans, dishes, utensils, or other cooking equipment when needed
  • May assist in supporting culinary staff at numerous action stations as directed.
  • Provide excellent customer service to include being attentive, approachable, greeting and thanking customers.
  • May perform other duties and responsibilities as assigned.
  • High school diploma or equivalent
  • Previous experience in food service
  • Previous customer service experience
  • Generous Compensation & Benefits Package
  • Health, Dental & Vision Insurance
  • Company-Paid Life Insurance
  • 401(k) Savings Plan
  • Paid Time Off: Vacation, Holiday, Sick Time
  • Employee Assistance Program (EAP)
  • Career Growth Opportunities
  • Various Employee Perks and Rewards
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