Server

The Stray Dog Bar & Grill•New Buffalo, MI

34d

About The Position

The Stray Dog is looking for a Server who is experienced, knowledgeable, hardworking, and detail-oriented. As a server, you will create a welcoming environment, guide guests through their dining experience, and ensure each guest has had a memorable experience. If you are a proactive team player with a passion for the food and beverage industry, we want to hear from you!

Requirements

At least 19 years of age
Available during days, evenings, weekends, and holidays
Strong skills in customer service, communication, planning, problem-solving, and teamwork
High energy levels and ability to multitask in a fast-paced environment

Nice To Haves

2+ years of serving experience preferred, not required

Responsibilities

Great guests with a warm, sincere smile promptly upon seating.
Deliver efficient, friendly service to a 3+ table section following all steps of service and bussing tables as needed.
Exceed expectations for each guest experience and anticipate guests’ needs.
Listen to and resolve customer complaints, questions, or suggestions in a timely manner.
Record and submit all orders, process payments, and balance all receipts accurately.
Proficiently operate the POS system and follow cash-handling procedures.
Serve drinks according to proper alcohol handling regulations.
Be knowledgeable of menu details and company information to answer guest questions.
Understand and follow procedures for food allergies, special orders, and diet restrictions.
Complete cleaning tasks according to daily and weekly schedules.
Complete opening and closing tasks and side work as needed during shift.
Assist with orienting and training new employees as instructed by management.
Participate in and contribute to staff meetings or projects designed to improve quality of service and employee productivity.
Communicate with other FOH team members to ensure each guest’s needs are fulfilled.
Perform any other relevant tasks as instructed by management.