Server

Nouria•Whately, MA

48d

About The Position

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome. GENERAL SUMMARY As a server, you must be motivated, team oriented, friendly, dependable and driven to providing excellent guest service. A qualified candidate will strive to WOW our guests every day. As a server you will be responsible for answering questions, suggestively selling, and creating an upbeat atmosphere for our guests

Requirements

Read, understand, and write the English language at the eighth-grade level.
Can lift up to 50 pounds, and carry cases of milk cartons and soft drinks, beer and juice containers through proper lifting techniques
Ability to remain calm and respond according to policies and procedures in any form of emergencies.
Tolerate exposure to gasoline fumes and cleaning products;
Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the store)
Perform general housekeeping duties as needed
Must be 18 years of age
Must be able to lift up to 50 pounds at times
Must be able to traverse and access all areas of the store
Prolonged periods sitting at a desk and working on a computer
Prolonged periods of standing

Responsibilities

Assist with cleaning tables
Stock items in the diner
Must be able to operate a cash register
Must Set up place settings
Must transport dishware to the kitchen
Other assigned tasks as directed by the Diner Assistant Manager and Diner Manager
Customer Service Provide the best customer experience to every customer
Greet every customer with a smile and sincere greeting
Assume full responsibility for the execution of Nouria’s customer service program at the site level
Safety & Station Appearance Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers.
Assure all environmental and hazardous material regulations are strictly enforced
Maintain safety and security of the diner and document any accidents or incidents that occur
Manage the maintenance of the customer environment inside and around the perimeter of the diner
Operate all assigned equipment safely and efficiently support implementation of the Nouria Safety and Health program
Promptly Report workplace accidents, injuries, incidents, or illnesses
Complete the new employee safety orientation procedure
Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
Performs other related duties as required