The Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending upon local requirements. Essential Functions: •Takes food and beverage orders, places the orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs •Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc. •Presents check for payment and provides change as needed •Follows HMSHost customer service, adult beverage and cash handling policies and procedures •Keeps station clean, sets up and takes down station tables appropriately
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Career Level
Entry Level
Education Level
No Education Listed