Server-Hilton Chicago/Oak Lawn Il

Hotel Equities•Oak Lawn, IL

5h•Onsite

About The Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Full Time and Part Time Servers for the Hilton Chicago/Oak Lawn, IL. The job purpose is to provide prompt and courteous food service to restaurant customers, ensuring warm, knowledgeable service and helpful guidance to guests.

Requirements

High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
All associates must maintain a neat, clean and well-groomed appearance per Company Standards
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
Ability to work varying schedules to reflect the business needs of the hotel.
Attendance at all scheduled training sessions and meetings are required.
Fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities.
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays

Responsibilities

Responsible for greeting every guest with a smile and positive attitude
Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
Ensures that all guests are dealt with in a professional, consistent manner.
Ability to diplomatically handle difficult situations and people.
Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner
Assist with setting tables and rearranging tables to accommodate larger parties
Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
Follow all applicable Company Standard Operating Procedures

Benefits

Medical, dental, vision insurance available for full-time employees and their families
Short-term and Long-term Disability Insurance
Supplemental Life Insurance
Flexible Savings Account
401k with up to a 5% company match
Vacation Time - 80 hours on your first 3 years of service for Full Time
Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
Cell phone allowance
Access to our Talent team to help you reach your career goals.
Referral program