Server $18/hour plus tips

Salamander Hospitality, Llc • Aspen, CO

just now • $18

About The Position

The West End Social Server is responsible for providing the highest quality of service and hospitality to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

Requirements

• Strong verbal and written communication skills with guests, team members, and management.
• Active listening and problem-solving abilities to address and resolve guest or employee concerns.
• Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
• Demonstrated initiative and ability to anticipate guest and operational needs.
• Strong organizational skills with attention to cleanliness, efficiency, and productivity.
• Ability to apply and understand information, policies, and procedures to achieve operational goals.
• Flexibility to cross-train in other areas of hotel operations as needed.
• Professional appearance and grooming in compliance with company standards, including wearing the proper uniform and nametag.
• Consistent attendance and punctuality aligned with business needs.

Nice To Haves

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Responsibilities

• Greet, serve, and engage with guests in a friendly, courteous, and professional manner.
• Take and deliver food and beverage orders accurately, anticipating guest needs and ensuring satisfaction.
• Take and deliver room service orders accurately, ensuring proper payment.
• Provide beverage service (coffee, tea, water, soda, lemonade, alcohol) promptly, keeping glasses filled.
• Upsell menu items, beverages, and promotions to enhance the guest experience.
• Maintain knowledge of menus, daily specials, and outlet offerings.
• Operate the POS system to process orders, close checks, and complete end-of-shift paperwork.
• Handle cashiering functions, including collecting payments.
• Perform opening, closing, and side-work duties per assigned station and checklists.
• Pre-bus and clear tables promptly; maintain clean, stocked, and organized service areas.
• Answer phones professionally and handle guest inquiries efficiently.
• Warm, approachable demeanor and commitment to providing attentive, service-oriented hospitality.
• Follow safety protocols, including knowledge of emergency procedures.
• Attend required meetings and trainings, and perform other duties as assigned by management.

Benefits

• Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment.
• Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment.
• 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours.
• Currently, 401K Match is $0.50 on the $1.00 of an employee’s contribution up to 6%; there is a 5-year vesting period.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees