Server

HRI Hospitality•Nashville, TN

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! The Caption by Hyatt Nashville Downtown is looking for a Server to join the team! JOB SUMMARY Provide outstanding food and beverage service to our guests in a professional, friendly, and courteous manner.

Requirements

Minimum 18 years of age
High school graduate or equivalent
Must meet grooming standards
Able to work as part of a team
Able to work with little or no supervision
Previous server experience in a similar setting
Able to prioritize, organize, and follow-up
Strong attention to detail and ability to make concise decisions
Able to effectively communicate in English, in both written and verbal forms
Able to demonstrate high energy and strong enthusiasm for customer service
Able to work on your feet for extended periods
Able to lift and carry up to 25 pounds
Willingness to work varied shifts, including weekends and holiday

Nice To Haves

Previous hotel/resort experience (preferred)

Responsibilities

Arrive at the scheduled start time in the appropriate uniform and ready for work.
Greet all guests with enthusiasm and friendliness.
Serve food and beverages in an appropriate manner consistent with company standards.
Answer guest questions about food, beverages, and our facilities accurately and in a friendly manner.
Provide the highest level of service in accordance with Hotel Brand standards.
Identify food orders when ready and deliver items to tables in a timely manner.
Communicate with other food and beverage employees to ensure guest satisfaction.
Maintain complete knowledge of menus, recipes, and other pertinent information.
Constantly increase knowledge of food, beverages, and other hotel products and services.
Complete side work after each shift.
Responsible for constant sanitation, organization, and proper food handling.
Prepare work areas for opening, mid-shift, and/or closing in accordance with hotel standards.
Ensure that guests have a positive and memorable experience.
Watch for safety hazards and report them immediately to your Supervisor/Manager.
Attend all mandatory Department and Hotel meetings.
Complete all required training within the timeframe allotted.
Act in accordance with fire, health, and safety regulations and follow the correct procedures as required.
Perform other duties as directed, developed, or assigned.
Support environmental commitments by acquiring the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry.