This position is about creating a memorable and unique experience for guests, not just serving food. Guest Service Experts are expected to take initiative and deliver a wide range of services to ensure guests enjoy their meal. This includes tasks such as setting tables, communicating with the kitchen, interacting with and serving guests, and cleaning work areas and supplies, all while making transactions feel like part of the overall experience. Success in this role also requires creating a safe workplace, adhering to company policies and procedures, upholding quality standards, and maintaining a professional appearance and communication style. Guest Service Experts must be prepared for physical activity, including standing, sitting, or walking for extended periods, navigating various surfaces, managing menu information, and performing hands-on tasks involving lifting and movement.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees