Server

Heartbreakers Hideaway•Nashville, TN

11d•$7

About The Position

SERVER JOB SUMMARY Quickly and efficiently provide guests food and beverage service in server’s section in a warm, professional, and accommodating manner. Quickly and efficiently complete all side-work and opening and closing duties associated with position responsibilities. Maintain a positive work environment and positive working relationship with coworkers. Exceed our guests’ service standards and expectations, while adhering to direction from management. SERVER ESSENTIAL DUTIES & RESPONSIBILITIES Maintain a positive, high, well-balanced energy level throughout the entire shift Have strong interpersonal communication skills in order to greet guests, answer guest questions and address guest concerns in a warm, professional, and accommodating manner Provide multiple guests food and beverage service in server’s section in a quick, professional, and efficient manner Knowledge of and ability to accurately describe all food and beverage offerings and specials Take accurate orders while maximizing sales using selling techniques and product knowledge Exhibit consistently dependable, reliable, punctual, and trustworthy conduct Provide exemplary guest service on a consistent basis Correct and accurate execution of the POS system Follow all proper cash handling procedures and guidelines Perform all service in compliance with all ABC laws and Company policies that relate to the service of alcoholic beverages and the prohibition against over-service, serving intoxicated patrons and serving minors Complete any and all assigned cleaning duties, including stocking and organization Perform all assigned side-work quickly and efficiently Properly set up and break down stations before and after operating hours

Requirements

Knowledge of Teamwork and Toast POS system
Ability to read, write and speak the English language to interact with guests, the public, and coworkers
Proficient verbal communication skills
Ability to work under pressure and professionally deal with stressful situations during busy periods in a loud, busy, and crowded environment
Strong interpersonal skills to provide overall guest satisfaction
Must have extensive knowledge of food and beverage etiquette, guest relations and service standards
Knowledge of proper food handling requirements
Knowledge of bar and kitchen items
Basic mathematical skills
Knowledge of daily maintenance and cleaning of venue
Must have knowledge of all required legal documents, i.e., A.B.C., Health Department, Police, City, Etc.
High School Diploma or GED equivalent preferred
Minimum of two years’ experience in a fast-paced restaurant/bar
Must be at least 18 to meet minimum age requirement of the State of Tennessee to serve alcoholic beverages

Nice To Haves

Food Handlers Card preferred
ABC Server Permit
CPR certification and/or First Aid training preferred
Applicants with additional language skills preferred

Responsibilities

Maintain a positive, high, well-balanced energy level throughout the entire shift
Have strong interpersonal communication skills in order to greet guests, answer guest questions and address guest concerns in a warm, professional, and accommodating manner
Provide multiple guests food and beverage service in server’s section in a quick, professional, and efficient manner
Knowledge of and ability to accurately describe all food and beverage offerings and specials
Take accurate orders while maximizing sales using selling techniques and product knowledge
Exhibit consistently dependable, reliable, punctual, and trustworthy conduct
Provide exemplary guest service on a consistent basis
Correct and accurate execution of the POS system
Follow all proper cash handling procedures and guidelines
Perform all service in compliance with all ABC laws and Company policies that relate to the service of alcoholic beverages and the prohibition against over-service, serving intoxicated patrons and serving minors
Complete any and all assigned cleaning duties, including stocking and organization
Perform all assigned side-work quickly and efficiently
Properly set up and break down stations before and after operating hours