Server

Block Real Estate Services, LLC•Kansas City, MO

35d•Onsite

About The Position

Job DetailsJob Location: Oakwood Country Club - KANSAS CITY, MO 64137 Job Knowledge, Core Competencies and Expectations Greet and acknowledge members and guests. Knowledgeable about the menu, buffet and wine list. Ability to time the service of each course. Learns members’ names and their special preferences. Knowledge of wines and spirits. Knowledge of and ability to perform required role during emergency situations. Job Tasks/Duties Setup side station and perform assigned side (prep) work. Provide immediate attention to all members and guests upon seating. Make sure that children are in the appropriate type of seat and are safe and secure. Distribute food and wine menus, answers questions. Fills glasses with ice water and suggests menu items. Ensure that the correct account numbers and names are given for billing. Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections. Places orders with kitchen; informs cooks about any special cooking instructions. Assembles food on tray; procures items from each station as necessary. Serve meals, places dishes by courses in front of each person. Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary. Removes soiled dishes. Clears tables after each course and reset them with appropriate silverware. Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks. Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks. Presents the bill. Handles all cash and credit card charges as prescribed by standard operating procedures. Keeps dining room and bus station areas clean. Clears, cleans and resets tables that have been vacated. Advises supervisor of any complaints as soon as they occur. Performs clean-up and closing duties as assigned by manager. Attend pre-meal meetings as requested by the Dining Room Captain; Dining Room Supervisor; Dining Room Manager; or Outlet Manager. Turns in signed tip declaration form weekly. Thank members and guests; invite them to return. Consistently follow local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests. Performs other appropriate duties assigned by Dining Room Manager or Outlet Manager. Equal Employment Opportunity Statement Oakwood Country Club is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. At-Will Employment Statement Employment with Oakwood Country Club is at will. This means that either the employee or the Club may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. Nothing in this job description or related materials creates a contract of employment. Job Description Disclaimer This job description is intended to describe the general nature and level of work performed by the individual in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, add, or remove duties as necessary to meet business needs.

Requirements

Grade 12 education.
The ability to read, write and execute basic math skills.
Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
Push, pull or lift up to 50 pounds.
Continuous repetitive motions.
Work in hot, humid and noisy environment.

Nice To Haves

Two years of comparable wait service experience preferred.

Responsibilities

Greet and acknowledge members and guests.
Knowledgeable about the menu, buffet and wine list.
Ability to time the service of each course.
Learns members’ names and their special preferences.
Knowledge of wines and spirits.
Knowledge of and ability to perform required role during emergency situations.
Setup side station and perform assigned side (prep) work.
Provide immediate attention to all members and guests upon seating.
Make sure that children are in the appropriate type of seat and are safe and secure.
Distribute food and wine menus, answers questions.
Fills glasses with ice water and suggests menu items.
Ensure that the correct account numbers and names are given for billing.
Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
Places orders with kitchen; informs cooks about any special cooking instructions.
Assembles food on tray; procures items from each station as necessary.
Serve meals, places dishes by courses in front of each person.
Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
Removes soiled dishes.
Clears tables after each course and reset them with appropriate silverware.
Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
Presents the bill.
Handles all cash and credit card charges as prescribed by standard operating procedures.
Keeps dining room and bus station areas clean.
Clears, cleans and resets tables that have been vacated.
Advises supervisor of any complaints as soon as they occur.
Performs clean-up and closing duties as assigned by manager.
Attend pre-meal meetings as requested by the Dining Room Captain; Dining Room Supervisor; Dining Room Manager; or Outlet Manager.
Turns in signed tip declaration form weekly.
Thank members and guests; invite them to return.
Consistently follow local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
Performs other appropriate duties assigned by Dining Room Manager or Outlet Manager.