Server

Won't Stop Operations•Indianapolis, IN

1h•Onsite

About The Position

The Server plays an essential role in delivering an exceptional front-of-house (FoH) experience for every guest. As an ambassador of the Won’t Stop Hospitality brand, the Server provides service that is energetic, friendly, professional, and attentive. This position is responsible for guiding each guest through a radically different and radically better dining experience. More than an order taker, the Server curates genuine hospitality that matches the warmth and quality of our food and atmosphere.

Requirements

Strong interpersonal and communication skills with both guests and team members.
Ability to work in a fast-paced environment with multiple priorities.
Exceptional multitasking ability in a fast-paced environment.
Proven attention to detail and commitment to consistency.
Demonstrated ability to anticipate guest needs and exceed expectations.
Team-oriented mindset and a passion for hospitality.
High integrity, reliability, and openness to feedback.
Strong attention to detail and situational awareness.
Team-oriented mindset with the ability to coordinate effectively across departments.
Professional appearance and demeanor.
High integrity, reliability, and openness to feedback.
Previous restaurant or kitchen experience preferred.
Must demonstrate basic understanding of food handling, sanitation, and prep procedures.
Ability to read, write and speak fluently, in the primary language of the property location.
Ability to apply common sense, define problems, collect data and notify management when necessary.
Ability to successfully re-prioritize tasks in a moment’s notice.
Must be able to perform simple mathematical calculations.

Responsibilities

Perform all Steps of Service as outlined in training materials with consistency and excellence.
Maintain a keen eye for detail and uphold the highest standards of cleanliness and organization in all guest areas.
Read your tables and adapt style, tone, and pace of service to meet guest expectations.
Build authentic relationships with guests through personalized and attentive service.
Maintain fluid communication with teammates, management, and back-of-house (BoH) staff.
Demonstrate strong organizational skills and the ability to multitask in a fast-paced environment.
Exhibit excellent hospitality traits including warmth, poise, and genuine enthusiasm.
Adapt quickly to a seasonally changing menu, maintaining up-to-date product knowledge.
Support teammates as needed to ensure seamless service execution and overall guest satisfaction.
Follow all safety and sanitation procedures to maintain a clean, safe, and compliant work environment.
Perform opening, closing, and side work duties as assigned.