Server / Part Time

Pyramid Global Hospitality•Lake Arrowhead, CA

1d•Onsite

About The Position

Pyramid Global Hospitality is a company that prioritizes its employees, fostering a supportive and inclusive work environment that promotes diversity, growth, development, and wellbeing. They offer comprehensive benefits, on-site wellness programs, discounts, and ongoing training. The company operates over 230 properties worldwide. This specific role is at the Lake Arrowhead Resort and Spa, located in the San Bernardino Mountains, offering exclusive access to Lake Arrowhead and a variety of outdoor activities. The resort features a Bar & Restaurant, Spa & Wellness Center, Outdoor Pool & Lake Beach, and extensive meeting spaces. The position is for a highly motivated, customer-focused Restaurant Server, who will be responsible for ensuring excellent customer experiences, from greeting guests and presenting menus to serving food and beverages. The ideal candidate will be quick on their feet, have an engaging attitude, and a passion for creating exceptional guest experiences.

Requirements

An engaging and welcoming personality
Descriptive and can sale
2-4 years of food service experience
Knowledge of wine, beer, cocktails, and spirits
Ability to work under pressure in a fast-paced environment
A passion for creating an exceptional experience for all guests
Excellent communication skills

Responsibilities

Prepare the restaurant pre-shift for the service ahead
Greet guests as they arrive or move about the restaurant
Guide guests on their culinary journey through descriptive selling of the menu
Be accurate in your order taking, confirming all special requests
Be the master of the menu, understanding the details to enhance the conversation
Work collaboratively with other restaurant servers and kitchen/bar staff
Assist guests who have concerns to guide them to a resolution that leaves them happy
Finalize the experience through timely and accurate bill presentation