Server

U S National Whitewater Center•Charlotte, NC

19d•Onsite

About The Position

Servers at the Whitewater Center are responsible for providing friendly and responsive service in a high-volume restaurant environment. The Server is an on-site, part-time, hourly position who reports directly to the Front of House managers. The Food and Beverage Department delivers exceptional, chef-driven culinary service to Whitewater guests. Whitewater is home to diverse and ever-evolving food and beverage outlets, including full-service and fast-casual dining options. In addition, the Food and Beverage Department oversees catering for private events and Adventure Dining. Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Requirements

Must be at least 18 years of age.
Ability to suggest dishes, assist in drink selection, and inform customers about food preparation details.
Ability to work in a fast-paced, team-oriented environment.
Adhere to grooming and appearance standards.
Flexibility to work evenings, weekends, holidays, and during Whitewater events as needed.

Nice To Haves

ServSafe alcohol certification or equivalent.
1-2 years serving in a high volume, casual dining atmosphere.

Responsibilities

Deliver quality dining experiences- accurately take orders, submit orders to kitchen, deliver items to guests, refill glasses, etc.
Stay open and attentive to the needs of the guest.
Handle cash transactions and operate a restaurant point-of-sale system.
Stay current and be able to inform guests of menu options, sides, and specials.
Maintain a clean dining environment- pre-bus and bus tables, sweep floors, etc. as needed.
Perform assigned side work tasks and efficiently make use of downtime.
Maintain accurate knowledge of operating hours, activities, and products offered outside of Food and Beverage department.
Other duties as assigned.