Server (Full-Time)

Goodwin Living•Alexandria, VA

22h•$20

About The Position

Position is primarily responsible for maintaining the cleanliness and availability of equipment, supplies, and beverages and food items in dining room. Position is also responsible for assisting residents with dining services and needs. This role is 11am-7:30pm you should have weekend and holiday availability. There will roughly be 32-35 hours of work weekly. Pay is $20.00/hr

Requirements

Previous food service experience preferred.
Excellent customer services skills required.
Must be able to work 4-5 shifts per week, including weekends and holidays.
Must have ability to effectively communicate in English, including reading and writing.
Must demonstrate respect when interacting with others, including co-workers, customers and visitors.
Must be able to work as a team player.

Responsibilities

Serving: All guests are served according to established protocol for serving and removing plates, glasses, and utensils.
Table Settings: Tables are set according to established protocol. Tables are reset for the next meal prior to the end of shift.
Diets: Servers understand the importance of responding to dietary restrictions. Cooking staff is consulted regarding the inclusion of ingredients as needed. Diners are offered alternative suggestions when the menu choices do not meet dietary restrictions.
Meal Delivery: All persons served receive items ordered. If the item is not available, the diner is offered an alternative.
Teamwork: Treats all persons with respect and is a “team player” within the department and the organization. Prioritizes assignments and takes the initiative to attend to responsibilities.
Customer Service: Works closely with all staff to uphold and further the mission, vision, and values of GL. Consistently demonstrates knowledge and commitment to the GL customer services CARES platform. Presents self in a positive, professional manner to customers. Shows consideration and understanding of the different cultures and needs of customers.
Approachability: Is easy to approach and talk to. Spends the extra effort to put others at ease. Can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well. Is a good listener. Is an early knower, getting informal and incomplete information in time to do something about it.
Time Management: Uses his/her time effectively and efficiently. Values time. Concentrates his/her efforts on the more important priorities. Gets more done in less time than others. Can attend to a broader range of activities.
Composure: Is cool under pressure. Does not become defensive or irritated when times are tough. Is considered mature. Can be counted on to hold things together during tough times. Can handle stress. Is not knocked off balance by the unexpected. Doesn't show frustration when resisted or blocked. Is a settling influence in a crisis.
Integrity and Trust: Is widely trusted. Is seen as a direct, truthful individual. Can present the unvarnished truth in an appropriate and helpful manner. Keeps confidences. Admits mistakes. Doesn't misrepresent him/herself for personal gain.
Peer Relations: Can quickly find common ground and solve problems for the good of all. Can represent his/her own interests and yet be fair to other groups. Can solve problems with peers with a minimum of noise. Is seen as a team player and is cooperative. Easily gains trust and support of peers. Encourages collaboration. Can be candid with peers.
Initiative: Shows an interest in growing and developing into other positions within Dining Services through cross-training. Is able to work alone and accomplish tasks/goals with little or no supervision and without sacrificing the quality of service or care to the residents. Has the ability to take on more than others in the same position.