Server | Crenshaw | Part-Time

Omni Hotels & ResortsAustin, TX
Onsite

About The Position

Omni Barton Creek Resort & Spa, nestled in the scenic Texas Hill Country near downtown Austin, is a premier destination for luxury and world-class hospitality. The resort fosters a culture built on respect, gratitude, and empowerment for its associates, offering opportunities for growth through comprehensive training, mentorship, and career advancement within the hospitality industry. With championship golf, award-winning dining, a rejuvenating spa, and stunning natural surroundings, Omni Barton Creek provides an inspiring environment. The resort is seeking driven, personable individuals passionate about creating exceptional guest experiences.

Requirements

  • Minimum age requirement of 18 years
  • Must have and maintain current Texas Food Handlers and TABC certifications.
  • Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
  • Must be able to work in a fast paced environment and multi task.
  • Must be able to work flexible shifts including nights, weekends, and holidays.

Nice To Haves

  • Prior serving and cash handling experience preferred.
  • MICROS Experience preferred.

Responsibilities

  • Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
  • Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
  • Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
  • Complete station set-up and breakdown/side-work.
  • Polish and clean all water glassware in assigned station during each shift.
  • Take food and beverage orders and upsell as often as possible.
  • Bus tables whenever needed due to circumstances. Dust all tables to include table legs.
  • Be pleasant, smile and greet all members and guests, using surnames when obtained.
  • Send orders using MICROS system.
  • Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
  • Alert manager immediately if a member or guest has a suggestion, complaint or issue.
  • Present accurate check to guest and process payment.
  • Maintain cleanliness of the restaurant.
  • Assist in the orientation and training of new associates.
  • Assist in seating members and guests and answering phones for restaurant and room service as needed.
  • Cross train among other food and beverage outlets as needed.
  • Maintain knowledge of the resort property.
  • Attend department meetings and other required company trainings.
  • Perform any other duties as assigned by the restaurant manager.

Benefits

  • Comprehensive training
  • Mentorship
  • Career advancement

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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