Server | Crenshaw | Part-Time

Omni Hotels & Resorts•Austin, TX

21h•Onsite

About The Position

Omni Barton Creek Resort & Spa, nestled in the scenic Texas Hill Country near downtown Austin, is a premier destination for luxury and world-class hospitality. The resort fosters a culture built on respect, gratitude, and empowerment for its associates, offering opportunities for growth through comprehensive training, mentorship, and career advancement within the hospitality industry. With championship golf, award-winning dining, a rejuvenating spa, and stunning natural surroundings, Omni Barton Creek provides an inspiring environment. The resort is seeking driven, personable individuals passionate about creating exceptional guest experiences.

Requirements

Minimum age requirement of 18 years
Must have and maintain current Texas Food Handlers and TABC certifications.
Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
Must be able to work in a fast paced environment and multi task.
Must be able to work flexible shifts including nights, weekends, and holidays.

Nice To Haves

Prior serving and cash handling experience preferred.
MICROS Experience preferred.

Responsibilities

Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
Complete station set-up and breakdown/side-work.
Polish and clean all water glassware in assigned station during each shift.
Take food and beverage orders and upsell as often as possible.
Bus tables whenever needed due to circumstances. Dust all tables to include table legs.
Be pleasant, smile and greet all members and guests, using surnames when obtained.
Send orders using MICROS system.
Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
Alert manager immediately if a member or guest has a suggestion, complaint or issue.
Present accurate check to guest and process payment.
Maintain cleanliness of the restaurant.
Assist in the orientation and training of new associates.
Assist in seating members and guests and answering phones for restaurant and room service as needed.
Cross train among other food and beverage outlets as needed.
Maintain knowledge of the resort property.
Attend department meetings and other required company trainings.
Perform any other duties as assigned by the restaurant manager.