Server

Resolute Road HospitalitySalt Lake City, UT
just nowOnsite

About The Position

The Hilton Garden Inn located in Salt Lake City is looking to add our hospitality family! This award-winning hotel is perfectly located right in the heart of downtown Salt Lake. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. OVERVIEW To wait on and serve food to restaurant patrons in a friendly, professional, and efficient manner.

Requirements

  • Knowledge of food service regulations
  • Strong customer service and interpersonal communications skills required
  • Able to maintain positive client relationships
  • Able to easily and quickly lift and carry heavy trays
  • Speak, read, write, and comprehend the English language, proficiently.
  • Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards
  • Excellent conflict-resolution skills
  • Able to work in fast paced environment
  • Able to prioritize, organize, and manage multiple tasks
  • High School Graduate or GED preferred
  • State issued Food Handlers Card
  • TIPS(Training for Intervention Procedures) certification required or must be obtained prior to employment
  • Any requirements unique to local and state regulations required. Brand standards and/or additional training required
  • Servers may be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays.
  • Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Server is unable to meet these requirements, he/she will be subject to disciplinary action based on management operating policies, up to and including termination of employment.
  • Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.

Nice To Haves

  • Previous server experience preferred
  • Bartender experience preferred

Responsibilities

  • Presents menu, answers questions and makes suggestions regarding food and service
  • Writes order on check or memorizes it
  • Relays and/or enters order into POS system for the kitchen and serves courses from kitchen and/or bar
  • Observes guest to fulfill any additional requests and to perceive when meal has been completed
  • Clear and reset counters and tables at conclusion of each patron
  • May have to clean dishes
  • Clean restaurant area
  • Maintains a positive and professional approach with coworkers and customers
  • Adheres to all safety and brand standards
  • Responds to guest requests and complaints timely, efficiently, appropriately and in a friendly manner.
  • Maintains professional image at all times through appearance and dress
  • Follows Company policies and procedures
  • Operates in accordance with all federal, state, and local laws including OSHA, EEOC, wage and hour, and health code laws
  • Other duties as assigned by supervisor or management

Benefits

  • Travel Perks
  • Optional Daily Pay
  • Health/Life Insurance
  • 401k
  • Paid Time Off
  • Dental/Vision
  • Employee Assistance Program
  • Referral Program
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