Server

Lucky Eagle CasinoRochester, WA
23dOnsite

About The Position

The Server position works under the direct supervision of the F&B Supervisors. The Server is responsible for taking food and alcohol orders and presents them to our guests. They must ensure food quality and uphold high food safety and health standards. Servers must be able to handle money and the ability to make change. The Server is proficient in multiple outlets of F&B and may/will be expected to work in multiple locations. This position serves as a dual rated position and may/will be assigned multiple positions within the F&B department such as Cocktail Server, Busser, Cashier, Host, and Expeditor. This position ensures the confidentiality, security, and accuracy of guest’s records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times.

Requirements

  • Must be at least 21 years of age or older and have the ability to obtain and retain a Washington State Class II Gaming License; successfully pass a pre-employment drug screen.
  • Must know State and County sanitation procedures and obtain and retain Washington State Food Handlers Permit, a Washington State Liquor License is required
  • A pleasant personality, team oriented and enjoys working with in a fast-paced environment.
  • Will comply with, all Lucky Eagle Casino & Hotel Policies and Procedures, daily memorandums, chemical labels, and other instructions.

Nice To Haves

  • ServeSafe Permit is preferred.
  • Previous Food Server and/or hospitality experience is preferred.

Responsibilities

  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Must possess refined verbal communication skills.
  • Accurately accounts and reconciles revenue.
  • Takes orders and presents them to our guests.
  • Keeps section clean.
  • Keeps wait station clean and restocked.
  • Knowledgeable about menu and liquor items.
  • Works safely and efficiently, utilizing safe equipment, techniques, and products.
  • Is friendly, helpful, and courteous with other Team Members and guests.
  • Is at workstation on time and prepared to begin work at scheduled time.
  • Performs other duties as assigned.
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