Server

MBK Senior Living•Gilbert, AZ

1d•Onsite

About The Position

At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day, powered by Yoi Shigoto, a Japanese concept meaning "good, quality work." This commitment involves building trust, setting high standards, and developing potential. The company offers pathways to lasting careers, professional development, and a supportive, fun-filled, energetic environment centered on hospitality and high-quality service. The Server is responsible for making the residents' dining experience pleasant and positive, providing the highest quality of customer service, while maintaining dining areas, seating residents, and serving meals. MBK Senior Living aims to inspire people, create experiences, and support goals, operating 35 Independent Living, Assisted Living, and Memory Care communities across the Western United States. The company has been recognized as a "Best Workplace in Aging Services" by Fortune magazine and certified as a “Great Place to Work” since 2017.

Requirements

Exposure to restaurant operations or the ability to learn
Age over 18 years or have proper work permit and authorization documentation
Background clearances as required by government regulations
Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
Basic counting skills as required by the position (tracking meals/residents, etc.)
Good communication skills including the ability to speak, write, understand, and read English
Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.)
Must be mindful regarding the use of resources and supplies, minimizing waste and misuse when possible
Ability to deal tactfully and professionally at all times with personnel, residents, family members, visitors, vendors, and the general public
Complete the dining room training course with CCG
Must meet and maintain all state specific regulatory requirements

Responsibilities

Takes written food orders and serve meals to residents, family members and visitors in a professional, efficient and courteous manner making sure that customer satisfaction is the result
Assist residents with meal/menu selections as necessary or requested
Use proper etiquette and manners while waiting tables courteously and professionally (serving from the left, clearing used dishes between courses, etc.)
Review residents dietary needs, as outlined by Supervisor
Track resident attendance at meals, and provide that information in a timely manner to the appropriate person
Ensure that all residents are greeted and seated properly, making extra efforts to integrate new residents making them feel welcome and comfortable
Ensure a clean sanitary dining area and comply with all policies and procedures regarding the proper handling and serving of food
Display tact and friendliness when dealing with residents, Team Members, and guests
Aid in community marketing effort through positive interactions, dress and behavior by following all grooming and dress standards
Serve, clean, reset tables, return dishes to kitchen
Other duties as assigned or directed by Supervisors or designee of the Executive Director
Clean and set up of all dining and food service areas including stocking of condiments pulling old items and restocking as necessary (sugars, salt/pepper, ketchups, etc.)
Cooperate and assist with other kitchen and dining services to ensure residents have a positive dining experience
Report any safety or equipment issues to Supervisor
Assist in breaking down deliveries, putting away stock, washing dishes, as needed
Deliver meals to resident rooms as required, including tray collection from residents rooms after meal service

Benefits

Impacting lives and building lasting relationships
Executing exceptional signature programs in dining, fitness, wellness, and care
A supportive community team that encourages personal and professional growth and celebrates your success
A fun-filled, energetic environment that's centered in hospitality and high-quality service
Competitive salaries
Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
Education loan assistance & scholarships
Financial and legal services
Team Member discounts
Health and Wellness resources
Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
Childcare and eldercare assistance
Flexible spending accounts