Server

Sree Hotels • Durham, NC

3d

About The Position

The Hilton Garden Inn Raleigh-Durham/RTP is currently hiring for part-time Servers. The persons hired for these positions will work second shift; weekday and weekend availability is required.

PRIMARY PURPOSE: To provide quality service to hotel restaurant customers by providing prompt and courteous food and beverage service

Requirements

• At least 1 year of restaurant serving experience required
• Must be flexible in work hours to accommodate last minute changes in scheduling
• Must have strong interpersonal skills to engage and interact with associates and guests
• Must be able to stand for long periods of time
• Displays working knowledge of cash register to ring up bills
• Ability to accurately handle cash, credit cards and checks.
• Ability to add, subtract, multiply, and divide numbers

Responsibilities

• Meets and exceeds customer and team member expectations by providing service and teamwork
• Provides prompt, courteous service by bussing, serving, and setting tables
• Accurately records, pre-checks, and picks up all food and beverage orders
• Serves customers their food and beverage orders in prompt and courteous manner
• Sets tables as needed prior to customer arrival
• Contributes to customer satisfaction by attending to restaurant customer needs
• Acquires a working knowledge of hotel, in-house facilities, and local information to respond to customer questions in these areas as required
• Informs host/hostess or manager of any customer dissatisfaction
• Ensures that breakfast area/restaurant is in proper condition for arrival of customers
• Verifies workstations are stocked, neat and orderly
• Checks the overall condition of the dining room, insuring its readiness for customers
• Stocks breakfast bar items such as cereal, breads, muffins, etc. and other cold items and assist cook as needed in set up of hot dishes
• Processes customer restaurant bills promptly and accurately
• Sends all room charges immediately to Front Desk for posting
• Inquires in to the level of satisfaction experienced by the customer; attempts to rectify any complaints and/or refers them to the manager
• Issues customer bills in accordance with hotel’s policies

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees