Server

Fiddlers Creek Management Co • Naples, FL

24d

About The Position

As a Server, you will play a crucial role in delivering an exceptional dining experience to our guests by providing attentive, friendly, and efficient service. Your primary objective is to ensure customer satisfaction by accurately taking orders, serving food and beverages, and addressing any guest needs or concerns promptly. You will collaborate closely with kitchen and bar staff to coordinate timely and accurate order delivery. This role requires maintaining a clean and organized work environment while adhering to all health and safety regulations. Ultimately, your efforts will contribute to creating a welcoming atmosphere that encourages repeat visits and positive reviews.

Requirements

• High school diploma or equivalent.
• Ability to communicate clearly and effectively with guests and team members.
• Basic math skills for handling transactions.
• Ability to stand and walk for extended periods during shifts.
• Effective communication skills are essential for interacting with guests to take orders accurately and respond to their needs, ensuring a positive dining experience.
• Attention to detail is used daily to verify order accuracy and maintain cleanliness standards.
• Time management and multitasking skills help balance serving multiple tables efficiently while coordinating with kitchen staff.
• Basic math and cash handling skills are applied when processing payments and providing change.
• Additionally, teamwork and adaptability are important for collaborating with colleagues and adjusting to the dynamic restaurant environment.

Nice To Haves

• Previous experience in a customer service or food service role preferred but not required.
• Experience working in a fast-paced restaurant environment.
• Knowledge of food safety and sanitation standards.
• Familiarity with point-of-sale (POS) systems.
• Strong multitasking and organizational skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Greet and seat guests in a courteous and professional manner.
• Present menus, explain daily specials, and answer questions regarding menu items, ingredients, and preparation methods.
• Take accurate food and beverage orders and enter them into the point-of-sale system.
• Serve food and drinks promptly while ensuring order accuracy and presentation standards.
• Check in with guests to ensure satisfaction and address any issues or special requests.
• Collaborate with kitchen and bar staff to coordinate order timing and delivery.
• Process payments and provide correct change or receipts.
• Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations.
• Follow all health, safety, and sanitation guidelines to ensure a safe dining environment.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees