Server - Tavola (Full-Time) Starting at $7.25/hr, plus tips

Sea Island•Sea Island, GA

13d•$7•Onsite

About The Position

As a Server at Sea Island, you create and maintain an atmosphere of anticipatory service, ensuring an exceptional experience for all members and guests. You are a gracious ambassador for Sea Island with every interaction. You are friendly and attentive as you live and share your passion for genuine hospitality in your commitment to enriching lives. Your primary responsibilities include serving food and beverage items and clearing courses according to prescribed procedures, monitoring diners' satisfaction frequently and anticipating needs without requiring direction, and resetting or moving/rearranging tables as needed. You prepare your station for service prior to guest arrival, to include supplying side stands, and setting and inspection of all tables for cleanliness and correctness of settings. You maintain complete and current knowledge of menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation, and prices, as well as knowledge of glassware appropriate for each beverage, dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, prices, and dress code. You communicate effectively, greeting our regular guests and members by name and answering any questions guests may have about Sea Island or the area. You work closely with Server Assistants, Kitchen Expeditor, Chefs, and the Supervisor/Manager on duty to deliver food in a timely fashion and execute a smooth and seamless service flow. Additionally, you may be called upon to assist in training new team members when necessary. Job Essentials: Consistently follow your team’s processes and procedures, including standards for quality, timing, payment processing, attendance, and appearance. Follow all Sea Island safety protocols, including appropriate use of chemicals, Personal Protective Equipment and Safety Data Sheets. Thoroughly check work and public areas for tidiness and any general maintenance items and ensure all are corrected or reported immediately. Maintain knowledge of Sea Island’s properties, services, and offerings, and enthusiastically share this information with guests and members. Help resolve service issues in a timely and positive way, following up as needed. Willing and timely execution of other duties as delegated by leadership.

Requirements

Previous service experience in a similar role or in fine dining is ideal
Must be at least 18 years of age (Georgia law requires that one must be over the age of 18 to dispense or serve alcoholic beverages)
Current ServSafe Certification (food handling and alcohol service) or ability to obtain certification upon hire
Aptitude and ability to use a restaurant Point of Sale (POS) system successfully and accurately
Safety mindset; knowledge of chemicals used in commercial kitchens/dining
Physical strength and stamina to perform a food service role, maintain ongoing, prolonged physical activity throughout a scheduled day to include lifting 50+ pounds, working in a resort environment, comfort with noise levels, electrical, chemical, and fume hazards with or without a reasonable accommodation
Ability to kneel, crouch, squat, stand, sit, balance, reach, stretch, bend, push, pull, and walk for prolonged periods
Timeliness and flexibility – you agree to work a flexible schedule. We work at peak business hours, which for us includes weekends, early mornings, evenings, and holidays
Proficient communication skills in English, both written and verbal

Responsibilities

Serving food and beverage items and clearing courses according to prescribed procedures
Monitoring diners' satisfaction frequently and anticipating needs without requiring direction
Resetting or moving/rearranging tables as needed
Preparing station for service prior to guest arrival, to include supplying side stands, and setting and inspection of all tables for cleanliness and correctness of settings
Maintaining complete and current knowledge of menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation, and prices, as well as knowledge of glassware appropriate for each beverage, dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, prices, and dress code
Communicating effectively, greeting our regular guests and members by name and answering any questions guests may have about Sea Island or the area
Working closely with Server Assistants, Kitchen Expeditor, Chefs, and the Supervisor/Manager on duty to deliver food in a timely fashion and execute a smooth and seamless service flow
Assisting in training new team members when necessary
Consistently following team’s processes and procedures, including standards for quality, timing, payment processing, attendance, and appearance
Following all Sea Island safety protocols, including appropriate use of chemicals, Personal Protective Equipment and Safety Data Sheets
Thoroughly checking work and public areas for tidiness and any general maintenance items and ensure all are corrected or reported immediately
Maintaining knowledge of Sea Island’s properties, services, and offerings, and enthusiastically share this information with guests and members
Helping resolve service issues in a timely and positive way, following up as needed
Willing and timely execution of other duties as delegated by leadership