Server

Sunshine Retirement Living Llc•Lake Charles, LA

About The Position

Uphold our values of People, Passion, and Excellence through outstanding meal service to our residents and guests. Provide excellent service to residents, guests, and coworkers in a courteous and friendly manner while following company’s procedures.

Requirements

Maintains food handlers permit as necessary to fulfill state regulations
Have a general knowledge of sanitation and safe food handling practices
Ability to patiently present meal alternatives to residents and guests
Must meet state age-related requirements or other state related requirements (as applicable for position)
Demonstrated ability to communicate effectively and positively in English, both verbally and in writing, with residents and staff
Ability to work in a team setting and be a positive team player
Maintain a positive, respectful, and professional approach with coworkers and residents
Ability to keep all business and operations information confidential
Possess excellent customer service and organizational skills
Ability to work with little supervision and maintain a high level of performance
Ability to work under time constraints and meet department deadlines while following all policies, procedures, and standards
Satisfactorily pass company’s and state regulated criminal record clearance, health screening and TB clearance (if applicable)

Responsibilities

Greets residents (and visitors if applicable) at table before taking orders or serving
Politely and efficiently take meal orders and deliver them to kitchen using POS Tablets or in certain situations using paper tickets.
Serves beverages, cereals, soups, salads, meals, and desserts
Responds to additional patron requirements by inquiring of needs; observing dining process. Reports issues to management immediately if not resolved
Delivers meal trays to resident apartments as necessary
Busses and cleans dining room tables and chairs
Vacuums dining room after meals
Sets tables for next meal
Completes side duties, such as adding sugar and creamer packets, cleaning beverage center, etc.
Performs other duties as assigned by Assistant Manager or Dining Room Coordinator
Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others
Meet the assigned work requirements of the job, regular attendance is required
Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude
Represent the Community in the Community in a professional, courteous, and friendly manner
Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor
Adhere to company policies, procedures, and standards
Promote resident advocacy and demonstrate excellent customer service at all times
Attend education and training classes as necessary to fulfill state regulations applicable to the position
Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)