Server

JINYA Ramen Bar • Charlotte, NC

5d

About The Position

The Server is responsible for providing outstanding hospitality while executing JINYA’s corporate steps of service. This role requires strong menu knowledge, attention to detail, suggestive selling skills, and the ability to thrive in a fast-paced environment.

Requirements

• Previous serving experience preferred
• Strong communication and multitasking skills
• Ability to work in a high-volume environment
• Professional appearance and positive attitude
• Strong teamwork mindset
• Availability for evenings, weekends, and holidays

Responsibilities

• Greet all guests within 60 seconds with a warm, genuine introduction
• Follow JINYA’s corporate steps of service from greeting to farewell
• Guide guests through the menu with full knowledge of ramen, small plates, cocktails, mocktails, and modifiers
• Ask about allergies and dietary restrictions before taking orders
• Practice effective suggestive selling (speed items, add-ons, pairings, desserts)
• Accurately enter orders and confirm items before sending to the kitchen
• Deliver food and beverages following proper naming and placement procedures
• Maintain awareness of table maintenance (pre-bussing, refilling drinks, resetting tables within 2 minutes)
• Follow all POS procedures and proper cash handling guidelines
• Maintain clean sections and assist teammates when needed
• Comply with uniform standards and appearance expectations
• Promote guest rewards program and encourage reviews

Benefits

• Employee discount
• Opportunity for advancement
• Training & development
• Employee discount
• Flexible schedule
• Food provided
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees