Server
About The Position
The Server is responsible for providing the highest quality of service to guests/members in an attentive, courteous, and efficient manner. The individual is also responsible for receiving and delivering guests orders and collecting payment. Essential Functions Must adhere to the company’s Service culture – 4 Keys to creating guests for life. Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort. Must participate in all resort required meetings and trainings. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag. Be familiar with the organization of the Restaurant both indoor and outdoor. Have a thorough knowledge of menus and current specials. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Pre-bus all tables removing soiled dishes after each course. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end of shift paperwork. Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. Ensure that tables and side stands are kept stocked, tidy and clean. Breakdown trays of soiled dishes and linen in the designated areas. Answer the telephone according to standards. Consistently upsell food, beverage and promotional items to guests/members Receive and deliver food and beverage orders and collect payment. Ensure overall guest satisfaction. Abide by all resort policies and safety rules. Perform other duties as requested by management.
Requirements
- Previous experience as a server is a must.
- In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.
- Must be 18 years of age or older.
Responsibilities
- Provide high-quality service to guests/members.
- Receive and deliver guest orders.
- Collect payment.
- Adhere to the company’s Service culture.
- Participate in team member referral program.
- Attend resort meetings and trainings.
- Maintain personal appearance and grooming standards.
- Be familiar with the restaurant's organization.
- Have knowledge of menus and specials.
- Service guests with food and beverage requirements.
- Pre-bus tables.
- Be familiar with the P.O.S system.
- Perform cashiering functions.
- Perform opening and closing procedures.
- Ensure tables and side stands are stocked and clean.
- Breakdown trays of soiled dishes and linen.
- Answer the telephone according to standards.
- Upsell food, beverage, and promotional items.
- Ensure overall guest satisfaction.
- Abide by resort policies and safety rules.
- Perform other duties as requested by management.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
