Server

Century Park Associates•Orlando, FL

48d

About The Position

The Server delivers restaurant style dining services with a hospitality focus in accordance with all laws, regulations and Century Park standards. Reports to the Dining Services Director (or Dining Room Supervisor). Lead server trains and guides new servers.

Requirements

Must enjoy serving seniors
Must demonstrate excellent customer service and hospitality
Must maintain positive resident and guest relations through a courteous, cooperative and understanding manner
Must demonstrate trustworthiness and dependability
Must reasonably accommodate resident preferences in dining services
Must work efficiently and effectively with little to no supervision
Must be able to receive and resolve complaints graciously
Must always be in proper attire and well groomed
Must attend company appointed ServSafe class
Displays integrity and professionalism by adhering to Century Park's Code of Ethics and completes all required compliance training

Nice To Haves

High school graduate or equivalent preferred
Prior healthcare experience preferred

Responsibilities

Trains and guides new Servers according to Century Park standards
Assists with meal counts and tickets
Assists and ensures dining room set up with servers
Assists with dish room tasks
Attends pre meal menu review meeting
Performs duties at assigned station (i.e., beverages, salad bar)
Performs and ensures completion of assigned cleaning and prep work duties
Greets residents and visitors in a welcoming manner
Assists residents with food selection
Checks for beverage refills timely
Serves residents timely and with appropriate serving techniques
Serves meals using trays
Strips and resets tables as needed during serving times
Removes dishes throughout meal service and delivers to dishwashing area
Removes soiled linens and places in designated laundry areas
Prepares tables for next meal
Removes trash and keeps dining room clean, dry and free of safety hazards
Prepares for next meal: cleans tables, wipes out chairs, fills condiment containers, mops, sweeps, cleans coffee maker, juice machine, etc.