Server | Pilina | Part-time

AccorHotel • Wailea-Makena, HI

2h • $15 • Onsite

About The Position

Providing Inspired Food & Beverage to highlight the destination we represent is one of our passions. As a Server in our lobby lounge, Pilina, you will be a hospitality ambassador that will connect our guests to the delectable cuisine inspired by our diverse culture and island home. Your detailed knowledge, colorful descriptions of our offerings and impeccable service will help us showcase our passion and accomplish our mission of turning moments into memories. Hourly rate: $15.17 What you will be doing: Confirm station assignment Complete daily opening checklist and duties assigned Follow Fairmont Kea Lani sequence of service which will include but not limited to the following: welcome guest, introduce venue with approved verbiage, set table with glassware, take beverage order, pour water/juice/coffee, take food order, punch in order to POS, pick up drinks and deliver, set table, pick up food, deliver food, maintain table adhering to sanitation guidelines, bus tables, present check, and reset the table ready for the next guest. Have full knowledge of all menu items, garnishes, contents and preparation methods. Bring passion towards the guest experience and actively look for ways to emotionally engage with our guests. Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

Requirements

• Minimum 2 years’ serving experience in high volume, upscale full service restaurant
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• TB Clearance required
• Maui County Liquor Card required
• Hawaii Food Safety Certification required
• High School diploma (or equivalent) and/or vocational training
• All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Nice To Haves

• Previous fine dining experience and wine knowledge is an asset
• Previous experience in a 4 diamond hotel environment is an asset
• Degree in Hospitality or Tourism is an asset

Responsibilities

• Confirm station assignment
• Complete daily opening checklist and duties assigned
• Follow Fairmont Kea Lani sequence of service which will include but not limited to the following: welcome guest, introduce venue with approved verbiage, set table with glassware, take beverage order, pour water/juice/coffee, take food order, punch in order to POS, pick up drinks and deliver, set table, pick up food, deliver food, maintain table adhering to sanitation guidelines, bus tables, present check, and reset the table ready for the next guest.
• Have full knowledge of all menu items, garnishes, contents and preparation methods.
• Bring passion towards the guest experience and actively look for ways to emotionally engage with our guests.

Benefits

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees (remove for casual positions)
• 401(k)
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees