Server FR Franchise Operations Grant Chilis

Choctaw Nation of Oklahoma•Grant, OK

19h•Onsite

About The Position

The Chili's Server ensures Guests receive a great dining experience by serving guests promptly and attending to their needs. This role requires practicing responsible alcohol service following state and local laws and the Choctaw Nation alcohol policy. The Server reports to the General Manager or Shift Lead. Primary tasks include taking food and beverage orders, entering them into the POS system, possessing proficient menu knowledge to assist guests, and serving food and beverages efficiently. Servers are also responsible for assessing guest demeanor, following alcohol awareness procedures, collecting payments accurately, maintaining table appearance, keeping their station clean, and performing opening and closing duties. Adherence to company safety and sanitation procedures is required, and servers are expected to assist other team members as needed.

Requirements

Stands/walk 100% of shift
Reaches, bends, stoops, and wipes frequently
Operate POS, make change and conduct credit card transactions and account for all monies as the end of each shift
Plates, food, and clear tables which may require lifting as much as 30lbs
Verbalize and respond to Guests
Obtain an Oklahoma ABLE Liquor License
Must be willing to work weekends and holidays
Prior Full Service Casual Dining experience

Responsibilities

Write food and beverage orders on Guest tickets and enter order into POS quickly and in proper sequence, using appropriate abbreviations and charges.
Have proficient knowledge of the menu to explain our offerings to the Guests, inform them of current food promotions and specials, and answer any questions.
Serve food and beverages to Guests promptly, which includes retrieving food orders from the kitchen and transporting them to the Guests in the servers' section, and for any other section in the restaurant.
Assess guest demeanor and identity when behavior are called to the attention to the Manager.
Follow alcohol awareness procedures for identifying age, preventing intoxication, and dealing with intoxicated Guests.
Collect payment (Credit cards, cash) for drinks and food served following company established accounting procedures for all transactions.
Ensure all financial transactions are correct; maintain accuracy and coins for making change.
Operate POS machines correctly.
Calculate change due to the Guest and returns the appropriate amount promptly.
Maintain table appearance by pre-pressing, checking drink levels, removing clutter, and providing napkins.
Keep station clean; set up and take down station tables.
Perform shift change and opening and closing responsibilities.
Follow all company safety and sanitation procedures.
Assist other Team Members or when needs dictate.
Perform other responsibilities as may be assigned.