Server (Starting at $10)

Ponca Gaming • Carter Lake, IA

9h • $10 • Onsite

About The Position

The Server role provides food and beverage service to our guests in our restaurant outlets while exhibiting excellent guest service.

Requirements

• Experience with POS in a fast-paced restaurant, bar, or casino required. Experience serving or waiting tables preferred. 1 year of experience cash handling required.
• Strong interpersonal and communication skills necessary to create a positive guest experience with both internal and external guests.
• Must be able to prioritize tasks and work through multiple tasks at once. This includes the ability to work calmly and effectively under deadlines. Must be detailed oriented.
• Must be able to work individually or with a team as necessary to perform assigned tasks.
• Must be able to work safely and efficiently within a fast-paced environment.
• Must be able to add, subtract, calculate fractions, and multiply.
• Must be able to maintain the appropriate Gaming License.

Responsibilities

• Provides excellent and personalized food and drink service to our guests by engaging with each guest in a professional and courteous manner.
• Takes food and drink orders accurately and efficiently. Ensures orders are delivered to the guest in a timely manner and all requested items are accurate.
• Exhibits a strong knowledge of the restaurant menu and stays up to date on changes and specials. Explains the menu to guests and provides assist with questions or concerns.
• Performs side work as assigned in a timely manner. Works as a team with all staff members to ensure an excellent guest service experience.
• Works with the Point of Sale (POS) system to accurately enter orders and charge guests for their orders. Handles credit card and cash transactions and ensures accurate change.
• Follows all responsible service of alcohol guidelines including service times, monitoring for signs of intoxication, and checking identification for age requirements.
• Sets up and maintains cleanliness and organization of work area according to food safety standards and sanitation requirements.
• Performs all duties in a positive, professional manner. Maintains a clean and professional appearance according to company standards.
• Responsible for maintaining a consistent, regular attendance record.
• Must be able to work the required work schedule, which may include nights, weekends, and holidays. Works physically onsite to perform all assigned tasks.
• Ensures all safety standards are met, and possible safety hazards are quickly resolved.
• Must be able to obtain and maintain responsible service of alcohol and food handler certification through Prairie Flower training courses.
• Is a role model and champion of Prairie Flower Casino’s Mission and Values.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed